Simply Smart Home

Heating & Air Conditioning
Vaughan ON L4K 1Z8
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77%

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Reviews by rating (past 12 months)

Reviews for Simply Smart Home

Average customer rating:
7.8 10 (191 reviews)

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Teresa in Markham
Teresa in Markham
0 reviews Vaughan, ON
10/10

Service on my nest camera and thermostat

Brandon did an excellent job with reconnecting my nest doorbell, and even offered to fix my thermostat as well which I had not known wasnt working either. Thanks a lot Brandon!

Approximate cost of services:
$0.00
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Company Response

Dear Teresa,

Thank you for your positive feedback! We're glad to hear that Brandon provided excellent service by reconnecting your Nest doorbell and fixing your thermostat. We appreciate your kind words and thank you for choosing our company.

Private User
Private User
Private User reviews Vaughan, ON
10/10

Simply Smart Home - floodlight camera

Brandon simply amazing. Help me out on my connection issue and configuration. Quick and easy. Thanks

Approximate cost of services:
$0.00
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Company Response

Dear Customer,
Thank you so much for taking the time to share your positive experience. We're thrilled to hear that Brandon was able to assist you promptly and efficiently with your connection issue and configuration. At Simply Smart Home, we strive to provide exceptional customer service, and it's always rewarding to receive feedback like yours. If you have any further questions or require additional assistance in the future, please don't hesitate to reach out to us.

D
D
1 review Pickering, ON
10/10

Furnace, Water Heather Tank and A/C replaced

Very professionals and knowledgeable really appreciate there excellent services they provide Thank you Mustafa and Brian

Approximate cost of services:
$15.00
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Company Response

Dear D,

Thank you for taking the time to share your positive experience with us. We are happy to hear that you found our team to be professional and knowledgeable during the replacement of your furnace, water heater, and air conditioner. Mustafa and Brian are dedicated members of our team, and we will be sure to pass along your kind words to them.

We hope that your new furnace, water heater, and air conditioner are running smoothly, and that they continue to provide you with reliable and efficient heating and cooling. Please do not hesitate to contact us if you have any questions or require further assistance in the future.

Keaith in Toronto
Keaith in Toronto
0 reviews Milton, ON
10/10

Flood light camera

Brandon was really efficient in installing the camera and gave clear instructions on the setup on the app. Works great and happy with the work.

Approximate cost of services:
$180.00
1 of 1 people found this review helpful.
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Company Response

Dear Keaith,
Thank you for sharing your positive experience with Brandon's installation of your camera. It's great to hear that he was efficient in his work and provided clear instructions for setting up the app. If you need any further assistance or have any questions, please don't hesitate to reach out.

Private User
Private User
Private User reviews Brampton, ON
10/10

Great help

Once again Brandin was able to provide technical support for my doorbell and fix the problem quickly and efficiently. He helps and goes through the system without making you feel bad or dumb that you dont know how to fix it yourself! Great guy to work with.

Approximate cost of services:
$10.00
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Tim M
Tim M
1 review Ajax, ON
10/10

Installation of Home HVAC System

Simply Smart Home provided expert service for the installation process. I found the personnel to be very punctual and professional. They were willing to guide me with the different options. Also, if something did not fit correctly, they were willing to provide workarounds.

I was impressed with the friendly and professional service overall. Recommend this company for customer friendly service.

In particular happy with the service provided by Brandon was very helpful.

Approximate cost of services:
$15,000.00
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Company Response

Dear Tim,
Thank you for dedicating your time to share your positive experience with Simply Smart Home. We are thrilled to learn that our staff exhibited both punctuality and professionalism during your interaction with us. We also greatly appreciate your recognition of Brandon's assistance in meeting your needs. If there is anything else we can do to assist you, please do not hesitate to contact us.

GRC Shines
GRC Shines
1 review Milton, ON
10/10

Simply smart home

Brandon helped set up the system pretty fast. We got the security free of charge with getting Heat pump installed. Our ac & furnace are due for replacement so it was perfect timing.
Happy with their service so far.

Approximate cost of services:
$160.00
1 of 1 people found this review helpful.
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Company Response

Hi GRC Shines,
Thank you for sharing your positive experience with Brandon and Simply Smart Home! We're glad to hear that he was able to set up your system quickly and efficiently. We appreciate your feedback and are delighted that you're happy with our service so far. Please don't hesitate to reach out to us if you have any questions or concerns in the future.

Daniel Shulman in Vaughan
Daniel Shulman in Vaughan
1 review Vaughan, ON
10/10

Tankless and heat pump upgrade

I found the company on Facebook. Consultation was booked the following day, Darren was my agent. My home is very old and needed extensive work to upgrade, especially the furnace. Other companies solutions were very rough and seemed to take the easy route. My tech was Murray and he went beyond and above on my install, I'm very happy with the quality of the work and the price was much better then my old provider reliance.

Approximate cost of services:
$21,500.00
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Company Response

Dear Daniel,

Thank you for choosing Simply Smart Home as your service provider. We are delighted to hear that you had a positive experience with our company and that Darren and Murray were able to provide you with excellent service. At Simply Smart Home, we are committed to delivering high-quality solutions for all of our customers, regardless of the complexity of the project.

If you have any further questions or concerns, please do not hesitate to contact us at +1 855-227-7234. We look forward to serving you again in the future.

Private User
Private User
Private User reviews Mississauga, ON
0/10

Avoid the appliances they tried to sell to you

They tried hard to sell you rental appliances to you by offering you a free doorbell or something small gadget. They will send a representative to your home, and tell you that you need to change the water heater to install the new small gadget or something.

The representative even told you that you will see the energy bill jumps with the new appliances, but up to now, my bills are even higher than I expected.

They promised to cancel the contact with your previous company on behalf of you. I have be patiently waiting for them to cancel it for the previous 4 months, nothing happened and I am still receiving the bills from the previous rental company. You have to be proactively emailing and calling them. Don't expect they will email you back at least to me, I have sent emails and never got any responding emails.

Please compare the quotes with others whether you are satisfied with the quotes.

tankless water heater $55/m
furnace $70/m

Approximate cost of services:
$12,750.00
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Company Response

Dear Reviewer,

Thank you for sharing your experience. We take all feedback seriously and strive to address any concerns that are brought to our attention. However, we are unable to handle the issue you mentioned in your review, as no name or account number was provided.
We kindly request that you provide us with your account details and contact us at +1 855-227-7234 so that we may investigate the matter further and work towards a resolution.

Private User
Private User
Private User reviews Milton, ON
8/10

Tankless water heater, smart thermostat and door bell

Service was pretty good the tankless and thermostat was installed the next day by Bhupinder and the door bell by Syed the day after both were courteous and explained the workings quite well and answered all my minor questions. So all seems good looking forward to this continuing customer service trend in the future. Good job guys.

Approximate cost of services:
$750.00
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Company Response

Dear Customer,

We appreciate your kind words and are happy that you're satisfied with the service provided. Our team is committed to delivering top-notch customer service, and we'll strive to continue this trend in the future. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you for choosing our services, and we look forward to serving you again in the future!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Simply Smart Home

With the headquarters in Toronto, Ontario, Simply Smart Home is a 100% Canadian owned and operated company. Our Management Team has a combined experience of 50 plus years, which helps us serve thousands of our customers to the best of our ability. Our organization is one of the fastest growing ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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