Simply Smart Home

I had the company, which is a nest installation pro, come look at my nest thermostat. While they were there they started talking about furnaces, air conditioners and other hvac stuff. They gave me a verbal quote for a new hepa filtration system for my furnace as i had been looking for one to improve my allergy situation. I expected them to send me a written quote and asked for one and they said they would send it. I saw them a couple of days later again and they asked if i wanted to book the install of the hepa system. I had checked it out on consumer reports and googled the company. So i agreed and asked for the quote again. They booked the install and the parent company called to confirm, i again asked them for the quote. They said the quote was what the installer gave me. I asked for it in writing they said they would give me one. I felt like the price they quoted me for the unit verbally was less than the price they said they quoted me. I recall the original quote being for 2400$ plus tax and they insisted it was $3000 plus tax. When it was installed i asked again for the invoice / work order and proof that I paid. They sent me some computer screen shot showing what i think is payment and the installer left me a preprinted form with hand writing detailing the equipment. No warranty info nothing. I am glad that the equipment they installed is nothing critical because i just dont feel confident with a company that wont give a you things in writing. I wont use them again.