- Approximate cost of services:
- $3,000.00
- Company Response
Janette,
I'm sorry to read that you were. not satisfied with the work that I had done for your Mom and you.
This review comes to a total surprise to me given that this project is 3 yrs old, it was paid in full by your Mom (indicating satisfaction), your referring friend never mentioned that a you were not happy with the design services(not that it was her job to pass on). I was taken aback given that we both attended the same function together just 3 days prior to your review and there was an opportunity to pull me aside and say "Hey, could we talk?"
I've never had a bad review in 45+ yrs, and would have loved the opportunity to discuss this within a reasonable time frame.
Unfortunately, I cannot solve problems that I do not know about.What I do know, is that I was able to redesign your kitchen and increase the storage by 60+% so that your busy life could be accommodated and the chaos you were experiencing could be calmed. Life is busy with kids and a blended family.
The flooring in 2 different directions was to enlarge your total space (living/hall/kitchen).
I thought we worked well together and with your amazing contractor Michael as we have gone on to do other work together with fantastic feedback.
I'm sorry if I missed requests in our conversations.
I wish you the best.
Penny