We contacted Tom Wang (FTR Contracting) for waterproofing needed for our basement wall. We had a slow flow of water coming through the sidewall of north side of house where wall connects with floor. Tom arrived as scheduled and inspected all marks on wall, sump pump and space between our and neighbour's house and provided us with a quote which was close to what other quotes we received. Since it is a new house for us, we did not know all past work done to it. Tom listed and explained the works to be done both verbally and via emails (i.e.: replacing weeping tiles, ashphalt, installing membranes, gravel, ensuring flow of water via sumpumps, disconnecting downspout from cityline etc)
Both Tom and his staff are very knowledgable and honest, they gave me a strong peace of mind. With time, We knew that they knew what they were doing and how they were doing. They did not mind all the questions we asked and were happy to answer. Since we plan to live in this house for a long time, we wanted to ensure the work is done right, regardless of the cost. Tom's past work experience and his integrity contributes a lot to the 25 yrs warranty they provide. . Same words go for 'Olson' who works with Tom.
Olson is a key player with dedication to the work FTR contracting does. It took 6+ days for all works to be done due to unexpected rains and lack of space between ours and neighbour's house. This was part of our contract with Tom for all the works they were supposed do. We did not want them to rush and finish in 2 days !!
We are very glad we contacted FTR contracting and will be reaching out to them for other works.
Thank you Tom and Olson.. You helped us get rid of one nightmare. :)
One note for readers: GTA areas been getting lot of rain and it will be like this for while... If you get water leaking issue at basement , make sure you first understand how these basements designs are supposed to work. There are many You tube videos on these. Take your time and watch videos on water proofing.
It will help you select the right contractor. Stay blessed.