Max Appliance Repair

The upper sprayer arm in our five year-old Bosch Ascenta dishwasher wasn't spinning, and dishes in the upper rack weren't being cleaned. I determined that the tub wasn't filling enough to circulate water to the upper arm. Evgeny paid a visit and checked the components with a multimeter (all OK) and visually inspected the water intake valve, which seemed to be clear. I tried to run a load of dishes later that morning and found that things hadn't changed. I emailed him, and he called back right away and arranged to come back that evening. He was systematic in troubleshooting the problem - after bypassing the water supply to see if a blockage was the problem (it wasn't) he replaced the water intake valve which resolved the issue 100%. I'm grateful that Evgeny took the time at the end of his day to return and solve the problem. Thanks!