Canadian Metal Roof Manufacturing Ltd.

I can not begin to describe the disappointment I have with this company.
I hired them to put on a metal roof, what should have been my final roof, so I never have to deal with it again. They assured me they are a high quality company.
The 50 year warranty is worthless. Once they receive their money you will never be able to contact them again.
They assured me the roof would be checked so that any damage would be fixed before the metal roof goes on. This was not done. They just cover all issues with the metal and hope you never go into the attic and see the damage. Water penetration, hole put through the roof, probably by a foot and just covered by the metal roof, instead of it being fixed.
Bent metal pieces, so that water gets through, doesn't look good and if you go onto the roof you will get cut by the ragged edges.
They will take your first phone call when you explain these issues and promise you the world in fixing them, then they will ignore all messages, e-mails, etc. till you just go away. Stay away from this company with their shoddy workmanship and none existent customer service, once they have your money.

Very happy with the new roof from Canadian Metal Roof in New Hamburg.. every step of the project was extremely smooth... the sales rep ( Fred) answered any questions you could have, and the installation crew was OUTSTANDING.... these guys not only made the job look easy but they also left absolutely no mess behind... I highly recommend this company.

I am so pleased with my new steel roof. The peace of mind knowing I am not losing shingles when it is raining is wonderful. the entire process, from ordering to installation was a pleasant experience. My house has increased in value and now has remarkable curb appeal. Getting lots of positive feedback from neighbors.

The metal roof was supposed to have LIFE TIME GUARENTEE that was transferrable to the subsequent home owner. When I attempted to contact the OWNER (2017) of the business he avoided the issue.

I would advise, because of this failure that your contract with Canadian Metal Roof Manufacturing Ltd. has a clause that irrevocably agrees to transfer the warranty.

He is now using sub-contractors so buyer be ware.

Just had your roofing system installed and am exceptionally pleased with
both your product and installation. I found no place to express my pleasure
on your website, so this will have to do!!!
Garner Patrick
73 Sanderson Dr. Guelph

Before you sign your contract. Ask the Regional Supervisor and company owner, "if there are any residential roof installations in your area that the Canadian Metal Roof Manufacturing Ltd (CMRM) have not completed from 2019." If the answer is yes. Be prepared to become your own onsite manager, document every conversation, photograph everything and book your own subcontractors (if required). We were promised that the installation would take 3-4 months. We took time off work to be home for the installers and no one would show; or they would start and stop because they directed to other projects because they didn't bring enough material. One year later and the roof is still not finished. The company is 100% aware of our/their situation. We have been 100% cooperative as the owner has promised us compensation for the delays, but one year later...the roof is still not finished. Just ask the question before you sign anything.

We got numerous quotes for steel and asphalt roofs and by far Fred was the most honest/straightforward to deal with on top of having the most reasonable price. John and Abe were polite and efficient, completing our roof in just two days. We've already received numerous compliments from neighbours. Very relieved to not have to be concerned about our roof for many years to come.

Fred Regent was recommended by a neighbour and I found him easy to talk to. His relaxed, friendly personality gave me confidence in the company he represents. He presented the available options of colour and style, then gave us a list of local completed roofs we could inspect and talk to the owners, if we wanted to.
When we had decided, the work was done over three days with minimum impact on our gardens. The workmen were conscientious and friendly. Cleanup was performed at the end of each day.
The end result is exactly what we visualized and has drawn positive comments from the neighbours.

I think nobody have a second chance to be reall lucky to have a good contractor, good price, in short time and have a very beautiful roof above his head.
I am very happy with quality and service and the pepole I deal with in Canadian metal roofing
Thank you very much
John

We needed to replace an aging asphalt single roof on our house. A friend gave us Canadian Metal Roof's number. From first contact they were very professional. They were very accommodating with our schedule and informed us any changes due to weather or other factors. We had soe questions upon completion and they returned to answer our questions and to make changes to meet our expectations. I highly recommend this company to anyone looking to replace singles. Metal is the way to go.