Worst New Build Ever from a Customer Service/After Sales Standpoint
We bought an Andrin Home in the Country Lane development and we love the house and the layout, however I cannot say the same for their customer service/after sales team. We have been in for over 5 months and still have several items unresolved from the PDI as well as the 30 day. The trades are quite sloppy and they will tell you it is not their job, or the job is to big so they won't fix the issues. Their customer service team is horrible and this includes the director of customer service. Does not return emails and tells you what you want to hear, rather than just get items resolved. I will keep trying until I am satisfied. Buyer beware they take your money and give you the run around.
- Approximate cost of services:
- $900,000.00