Intellitek Security Corp.

Home Automation
Mississauga ON L5M 7C3
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Intellitek Security Corp.
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56%

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Reviews by rating (past 12 months)

Reviews for Intellitek Security Corp.

Average customer rating:
9.2 10 (12 reviews)

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Chuangs in Mississauga
Chuangs in Mississauga
1 review Mississauga, ON
0/10

Poor Service

I called them to help me check the issue which two cameras not working at that time. They ask me to pay $150 for checking fees but it is still in the warranty. They hang up the phone at the first time and then I tried to call back but there is no answer.

Very poor customer service.

Approximate cost of services:
$2,700.00
1 of 2 people found this review helpful.
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lunaaaaaaa87
lunaaaaaaa87
1 review , ON
10/10

Alarm system and CCTV camera

Sam and their technicians worked two days in a row to get our alarm and cameras installed. They delivered great results as expected and the communication with them are always smooth and promptly. Sam even came back to check the panel when a power outage occurred in the area. We feel protected by their systems and their services.

Approximate cost of services:
$2,000.00
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Company Response

Thank you Luna for all your true words about our services. Your safety is always our top focus. Enjoy the new interactive alarm system and video cameras. Victor

milton61
milton61
1 review Toronto, ON
10/10

house security system

Intellitek Security sent Sam, Victor and James to install our security system including indoor and outdoor cameras, and alarms. The alarm system was installed perfectly. They encountered some technical issues to fish the wires from the third floor to the first floor due to the height of the building as well as a very tight room between two sides of the building to put ladder on. These guys worked really hard and patiently to resolve the problem till 9pm on the day. They also came back to tune up the cameras by analyzing and testing each pair in the wire and chose the best one to reconnect the cameras for the best results. I'm extremely satisfied with their services and products.

Approximate cost of services:
$2,300.00
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Company Response

Thanks Mr Chen for all your kind words.

Josette in Oakville
Josette in Oakville
1 review Oakville, ON
10/10

Installing Security Camera for business

The whole experience was impeccable. Reliable, advanced, and most cost efficient. Unbelievable price for the quality work that is done for you. I am proud in the choice that I made to choose this company, and will surely continue for years to come, due to their solidity and reliability. We never worry about problems concerning their work, and if there is ever a problem They are always exceeding the scale on which we measure customer service. Thank you Intellitec Security Corp.

Approximate cost of services:
$1,500.00
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Company Response

Thank you so much Josette. We appreciate your true understanding of our value of services. With that being said, we strive to provide reliability, solidity and continuity to all of our customers.

amelia_cheung
amelia_cheung
1 review Markham, ON
10/10

Home Security system and security cameras around the whole house and inside the garage

They had switched and upgraded my existing home security system. The resulting system can now be monitored remotely via mobile phone, a very convenient approach.

The whole house peripheral was effectively monitored.

After sales services were efficiently addressed by both the Sales Rep. and the Technical Installer.

Since dealing with this company, I had successfully referred many friends and their related business.

Review has 1 previous version
Approximate cost of services:
$3,500.00
1 of 1 people found this review helpful.
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Company Response

Thank you Amelia. We are happy to see you enjoy the new smartphone controlled system. Victor

Stella in Carleton Place
Stella in Carleton Place
1 review Carleton Place, ON
10/10

Outstanding product and services

The team delivered outstanding product and service to my home, through the entire process. From sales to technician, I cannot say nothing but their high client oriented professionalism. Highly recommended to anyone who needs high-end yet affordable home security system.

Approximate cost of services:
$500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Our pleasure Stella, hope you do enjoy your new interactive services. Victor

Jessica
Jessica
1 review Markham, ON
10/10

Smart Alarm System and Interactive Video Monitoring

Engineered Alarm Solutions came in and installed camera’s on both inside and outside of our store and an alarm system in the store. They also put in motion senors for all the windows and doors. They did a fantastic job! They were clean, all the wiring that they did was hidden away very well. Victor and his partner Sam are great guys. During the installation, they walked us through the entire process of how to use the equipment. In addition, whenever we have issue or seek for help, they will provide the support as fast as they can. Just great guys to work with. Products are good! Service are excellent! Highly recommended!

Approximate cost of services:
$1,500.00
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Company Response

Great review Jessica! You really make us a day though it's still raining badly on the road. We appreciate all of your nice comments on how we performed at your project. Any problems just give us a call then :) Cheers!

cc
cc
1 review Mississauga, ON
10/10

2 Security monitoring systems

Intellitek did a good job for our 2 security monitoring systems.
At the very beginning, Victoria and Sam provided helpful advice regrading the configuration of our sucurity monitoring systems. They let us know all the important information regrading the product including its features, software download, setup and warranty.
The installation was efficient and professional. They even bought the TV standers on behalf of us as we were too busy to buy by ourselves- it's not their job at all. ( big thank you to Sam and Victor )
Their product and service is reliable. The first monitoring system works very well, then we decided to install the 2nd monitoring system in another warehouse after 3 months. Now both systems work well.
They have excellent customer service. Victor was extremely attentive and he listened to all my concerns with a great deal of patience.
We're very satisfied with Intellitek's service and considering let them to install the 3rd system in our 3rd warehouse.

Approximate cost of services:
$10,000.00
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Company Response

I am so happy that you enjoyed our services. As a business, we strive to apply the highest standard of services in each customer/project. We even got certified in PMP (Project Management Professional) as well as ITIL regarding IT Service Management. So looking forward to working with you guys in the third warehouse project soon. Victor

Private User
Private User
Private User reviews Toronto, ON
10/10

Alarm system

I called Intellitek to have my alarm system monitored by them, I had the system installed by other company and was not happy with the service, Sam checked all the system & sensors and made sure all is programmed and working properly, even fixed some devices at no extra cost, the experience was truly great and very professional.

Approximate cost of services:
$800.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

Thank you so much for all your kind words. We are glad that we made you happy at the end of project. Sam :)

Vivian WU in Mississauga
Vivian WU in Mississauga
1 review Mississauga, ON
10/10

Security Cameras

Sam is a very friendly, professional and patient guy. He provided very practical advise on our home security. We have had 8 high definition cameras installed around house for over 1 year. They have been working well and provided solid safety and security for us. The smartphone control features are perfect for wherever we go outside. We are planning to upgrade our home alarm system to a smart phone controlled smart home and security system soon. Thank you Sam and InTellitek!

Approximate cost of services:
$3,500.00
1 of 1 people found this review helpful.
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Company Response

Thank you Vivian for your trust. We are proud to serve you better. Looking forward to working for you later this year. Cheers! Victor

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Intellitek Security Corp.

InTellitek is a registered member of CANASA, the Canadian Security Association, and we’re authorized dealers for Alarm. com and API Monitoring. We are passionate about serving innovative technology that deepens the connection between people and the Things they care about most – their homes, families and businesses. Your security and ...
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