The Post Hole Company

Fences & Gates
Mississauga ON L5N 4B7
Write a Review
Write a Review

HomeStars  >  Fences & Gates in Brampton  >  The Post Hole Company  >  Price is not whats posted and work is poor
Private User
Private User
Private User reviews Brampton, ON
0/10

Price is not whats posted and work is poor

They mentioned the price as a low-cost price per hole however they more than quadruple the price mentioning that there is stone that they have to get through. As a general contractor I know there is always stone so be very wary about the cost they give you each hole in fact I comes close to $200 per hole. The work is also poor quite a bit of a mess left behind and they don’t level their posts so if you use their service make sure your posts are straight both bottom and top. Once you call back stating an issue you are literally ignored

Approximate cost of services:
$1,000.00
1 of 2 people found this review helpful.
Was this review helpful?
Company Response

Firstly. As a self-proclaimed contractor, clean up your site before having others work on it.
Secondly. Posts were dead straight and aligned before we left.
Thirdly. You should know better. Building a fence 1 month after posts are installed without bracing them is a terrible idea. Posts warp over time. We do not warranty the wood you buy - we warranty our workmanship.
Also, we never charged you $200 per hole, so inflating the cost just to sound like your review was warranted says a lot about the kind of person you are.
That said, when digging, if we encounter BOULDERS, yes. That costs you more. You agreed to the price change in writing when our operator stopped to show you what we were up against. You freely and happily accepted the additional charge (albeit a BARGAIN) for the size of rocks we were digging out of your backyard. You had the option of doing it yourself, finding an alternate solution or paying us to do it for you. You sure well know that what we did on your site wasn't easy. If it was that easy, you wouldn't have agreed to the additional charge and would have done it yourself. If you weren't satisfied with the our workmanship once we asked you for payment, you wouldn't have paid us. The matter of the fact is that you did pay. You just left the posts sit for a month before doing anything with them. Then demanding we return to repair something we don't control is frankly baffling.