Furnace Family

Our experience with Furnace Family was excellent from start to finish. They were communicative, on time and provided admirable service. The technicians and electricians were friendly, polite and very efficient. The consultation process was informative and we received the quote very quickly afterwards. We met on Monday and our AC was installed on Friday. Thank you for the amazing service!

Furnace Family (Scott) cleaned rust from the burner area which was impeding air flow to the pilot light. Also thoroughly inspected our furnace using a camera to check the heat exchanger. He was thorough, informative and very helpful. We feel much better knowing that our gas appliances are safe to use. We had used another plumbing/heating company a few months ago which did not solve the problem. We have noted Furnace Family's name and will use them again in future, likely to replace the hot water tank, which was recommended due to the amount of rust from the bottom of the tank, which was present.

The serviceman arrived early. Answered all my questions. Got right to work was very professional and friendly. I was very happy with his work

Keegan and Michael showed up on time. They carefully planned out the piping and electrical pathway exploring a variety of options and then chose the one that worked best.
They answered all question with easy to understand explanations. They worked together as a team.
The service they provided was outstanding. I highly recommend both the installation team, the front office and the Furnace Family company!

Furnace Family provided prompt, excellent service. Im impressed with their work ethic. They seem to care about doing an excellent job. The work site was left very tidy and I felt that the cost was fair.

Everything was handled very professionally & efficiently. The installers were considerate, pleasant & were willing to explain anything I asked.
They worked hard & in the rain to have the job done according to schedule. They tested everything & cleaned up the work areas. Couldn't ask for better service!

I recently had the pleasure of dealing with Furnace Family Heating and Air Conditioning for the purchase and installation of a Daikin Fit gas furnace and air conditioning unit, and I couldn't be more pleased with the experience. From start to finish, the team at Furnace Family demonstrated professionalism, expertise, and exceptional customer service. They took the time to understand my specific needs and recommended the Daikin Fit system, which has proven to be a game-changer in terms of both performance and efficiency. The installation process was seamless, with the technicians working diligently and ensuring that everything was installed correctly and functioning optimally. I've been enjoying the benefits of the Daikin Fit system ever since, as it provides reliable heating and cooling, enhanced indoor air quality, and significant energy savings. I highly recommend Furnace Family Heating and Air Conditioning for their top-notch service and their commitment to delivering high-quality products like the Daikin Fit.

Chris at Furnace family was great, friendly and helpful.
Quickly responded to our need for a water heater install and repair! Gave some additional insight and was extremely knowledgeable!

Hi. I contacted the company, Ross came out and gave us a quote and helped us with some decisions. After the installation, everything was cleaned up and left in good order. Inspectors came out and inspected everything. All was fine. I would use this company again in a heartbeat.

Great everything from salesman Jonathan to office Sarah, Alanah, Operations Manager Peter and on-site crew Morgan, Mitchell and Grant. Efficient, friendly, happy and personable. Thanks to all! We highly recommend Furnace Family.