Arranged for furnace and AC service. Technician Aaron called ahead and showed up as scheduled. Very personable, friendly and knowledgeable in his trade. He identified a couple of issues with the humidifier and the thermostat and took the time to explain them to me. Had to replace the solenoid water valve on the humidifier. Also serviced the AC unit and pointed out the importance of cleaning it properly throughout the season which I was previously unaware of. Invoice was as agreed to. My only concern was the flat rate for the supply and install of the water valve which I felt was somewhat high based on the cost of the identical valve on Amazon and the amount of time spent replacing the defective valve. Overall, a positive experience from Furnace Family.
- Approximate cost of services:
- $541.00