Expert Property Enhancements

Chimney Build & Repair
Ottawa ON K2J 5C4
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HomeStars
Chimney Build & Repair
Expert Property Enhancements
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83%

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Reviews by rating (past 12 months)

Reviews for Expert Property Enhancements

Average customer rating:
9.5 10 (105 reviews)

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Shazia
Shazia
1 review Ottawa, ON
0/10

Never honouring the warranty

I had the misfortune* of contacting Jason at EPE to fix my sunken patio floor in 2020. At the time, Everything went well. Jason was friendly and helpful and we worked out a quote (not too cheap!). The work was done on time. However, just six months later, the stones became uneven again. I reached out countless times to Jason over email (and left phone messages) to fix the patio under the three year warranty. At first Jason replied to my emails with very defensive answers (without even coming to look at the stones) as if it was my fault the patio was sinking again! He would promise* to come around "next weekend" that never came for THE LAST THREE YEARS!!!! In 2023 he came and told me he would fix it. Disappeared again and I have never heard anything from him again.
I had been courteous and polite in my emails. I have a record. And I even paid a large sum in cash at short notice when his machine was not working and he was anxious that he had to pay his men.
I guess niceness (plus paying fully for a job) is not enough anymore.
I have kept myself from taking this to the consumer bureau but now I will. As a matter of principle.
Stay away!!

Approximate cost of services:
$8,000.00
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Private User
Private User
Private User reviews Ottawa, ON
10/10

Backyard Interlock Patio Zones and Stairway

We had them complete an interlock job and stairway in our backyard and they did not disappoint! Jason and his team were fantastic from start to finish ensuring our vision was brought to life as expected!
They were efficient and thorough finishing the job within a few days!

We love the finished product and look forward to them completing our driveway extension and front porch in the future!

We would highly recommend this group!!

Approximate cost of services:
$15,000.00
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Company Response

Hey

Thanks for the opportunity, and it was our pleasure working with you. It's really nice to work with people that have a clean and open mind on what they want. It done look great back there, and we are very proud of our work.
Look forward to doing the front area when your ready.

Thanks
Jason
EPE Owner

artric in Orleans
artric in Orleans
7 reviews Ottawa, ON
10/10

Chimney repair

They did an excellent job, quickly, at a reasonable price. They replaced four courses of brick, got rid of the old concrete cap and replaced it with a metal one. The two men who did the work were polite, communicated well, and cleaned up when the job was completed.

Approximate cost of services:
$2,900.00
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Company Response

Hi
Thanks for the opportunity, and thanks so much for the kind words. Really glad your happy with everything.
Best of luck with the rest of your projects.
Thanks
Jason
EPE Owner

Jesse
Jesse
9 reviews Whitby, ON
10/10

Lift and relay patio, fix steps, parging

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Jason came by our house after doing some work on other homes in our neighbourhood. We had some issues with the patio sinking in some areas and a really impractical and dangerous setup for our front steps. Jason was able to assess the problems and come up with some innovative solutions that allowed us to reuse our existing stones and reimagine the functionality of our steps. The expert property enhancements team also redid the parging for our entire house, something that was overdue as we had several cracks and missing pieces that were exposing our foundation and just waiting to cause bigger problems down the line. We are really happy with the work expert property enhancements did on our property to fix our front patio and parging. We would definitely recommend them! Thanks Jason, Adam and team for the great work!

Approximate cost of services:
$5,000.00
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Company Response

Hi
Thanks for the kind words and feed back.
Anything you need in the future please don't hesitate to ask.
Thanks
Jason
EPE Owner

Chantal in Hamilton
Chantal in Hamilton
1 review Ottawa, ON
10/10

Refacing our house

This crew did an awesome job on our place would recommend to anyone. Justin and Jason were great to work with. Punctual and fabulous clean up. Very hard workers !! Temperatures were -39 all week and they never stopped

Approximate cost of services:
$15,000.00
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Company Response

Hi Chantal
Thanks for the opportunity.
Thank you for the kind words.
Anything you need don't hesitate to call.
Thanks
Jason
EPE Owner

Brian in Toronto
Brian in Toronto
0 reviews Ajax, ON
10/10

Better than we'd hoped

Chimney needed repairs because bricks were disintegrating. EPE delivered better than we could have imagined. Fast, beautiful work and the team were friendly, efficient and diligent. To us, this was a great investment, adding value to our home and making our patio safer. Thank you Jason and the team!

Approximate cost of services:
$4,500.00
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Company Response

Hey Brian
Thank you for the opportunity, and for the kind words.
If there's anything you need in the future please don't hesitate to contact us.
Thanks
Jason
EPE Owner

Ravi
Ravi
1 review Ottawa, ON
10/10

Foundation Repair, Waterproofing and Landscaping

EPE undertook at short notice a job that was long overdue, to refurbish a 27 ft. section of the stone wall foundation, including repointing sections that had not been touched since the house was built 101 years ago, properly waterproofing it and installing two layers of weeping tile, full depth of crushed stone and topping off the surface with river stone, edging, retaining wall and fresh topsoil. From the day we met the owner, Jason, to assess and estimate the job, till completion, was just over 3 weeks!! The foreman and Jason's partner, Justin, and his crew were prompt, efficient, approachable, respectful and a joy to deal with. Key point: my wife, the gardener, is very happy with the result which is very pleasing to the eye (see photo)! We hope the years of living with a damp basement are finished. We have already discussed with Jason other jobs inside our home. EPE was affordable and offer good value. Based on our experience, we recommend them 100%.

Approximate cost of services:
$15,000.00
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Company Response

Hey Ravi
Nothing but the best for you and your wife.
Really appreciate the opportunity, and glad your happy with everything.
Talk soon
Thanks
Jason
EPE Owner

Samantha in Toronto
Samantha in Toronto
0 reviews Ottawa, ON
10/10

Front Porch and walkway

We would highly recommend using this company for any exterior home improvement needs. The team at Expert Property Enhancements, led by Justin and Jason, transformed our old and tired looking front porch to a place where we now enjoy spending time. The job consisted of tearing out, and replacing the existing porch, staircase, and soffit, as well as creating a beautiful walkway leading up to our new front entrance. We look forward to visits from neighbours and friends who now use our inviting front walkway instead of entering our home through our side entrance. We will definitely be hiring them again for future projects.
Before and after pictures provided. Thank-you!

Approximate cost of services:
$25,000.00
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Company Response

Hi Samantha
Thanks for taking the time out of you day to say such nice things about your experience with us. Really glad your happy with everything and look forward to doing more work for you.
Thanks
Jason
EPE Owner

PaigEric
PaigEric
1 review Ottawa, ON
10/10

Exterior beautification

We hired EPE for an interlock path, parging and full RE & RE of our backyard/front steps interlocking and new retaining wall. From the first meeting with Jason to discuss options and pricing to the completion of the project Jason was available and involved which we truly appreciate from a business owner, even when we through a couple of changes at him during the middle of the work he was more than accommodating. Justin, Jessie and the rest of the crew started early every morning and worked hard every day, they did a fantastic job in an extremely timely manner, they also brought us over a week of beautiful warm weather in November . Pricing was more than fair. We will defenitely refer and use EPE for any future exterior work. Before and after pics provided. Thank you Jason and team.

Approximate cost of services:
$20,000.00
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Company Response

Hey Paig & Eric
Thanks for the opportunity and really appreciate all the kind words. if there is ever anything you need in the future please don't hesitate to ask.
Thanks
Jason
EPE Owner

85alex in Ottawa
85alex in Ottawa
2 reviews Ottawa, ON
10/10

Great, fast, easy to work with service

Jason and team were great to deal with. Very quick to quote and review what had to be done. Did a great job explaining and showing me what the issue was and the best way to resolve. The team repaired my chimney quickly without issue.

Approximate cost of services:
$1,800.00
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Company Response

Hey Alex
Thanks for the opportunity.
If you ever need anything else, please don't hesitate to contact us.
Thanks
Jason
EPE Owner

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Expert Property Enhancements

Thank you for your interest in our company. Here is a little more information to help you choose us for your next project. We are experts in interior and exterior home renovations and repairs. If you have been contemplating a major kitchen renovation or perhaps you are tired of tripping ...
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