Metropolitan Movers

Moving & Storage
Vaughan ON L4K 2T8
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Metropolitan Movers
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69%

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Reviews by rating (past 12 months)

Reviews for Metropolitan Movers

Average customer rating:
8.3 10 (522 reviews)

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lorna miriam from Phoenix
lorna miriam from Phoenix
1 review Ridgeland, SC
10/10

Changing House

These guys were amazing I am so grateful for the job they did moving me and my family. They were meticulous with my packing and the movers were all around pleasurable to work with They took great care of my mirrors and TVs and they handled my stairs no problem. The quote was dead on and I could not have asked for more. Great work guys I appreciate the dedication.

Approximate cost of services:
$370.00
0 of 1 people found this review helpful.
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Company Response

Wow! Thanks so much for the detailed comments! It makes us eager to work harder and we are so glad that we have reached your satisfaction. Have a great day!

Cleo from Toronto
Cleo from Toronto
1 review Toronto, ON
0/10

Move

Booking with Metropolitan movers is a big mistake. The movers essentially showed up almost three hours late then tried to do a shake down for more money about 15 minutes later. They were supposed to show up at 9am and instead showed up at 11:40am, with no real explanations from either the movers or the company. Repeated calls to the company during the wait time and throughout the day were never returned or followed up on, not once....you would think a company would care about problems the client was having, but these problems were seemingly normal and of no concern. Having finally arrived, the movers walked to the top of the house to bring a box downstairs, then stopped working and demanded more money because the house has stairs. Extra fees had been discussed and agreed upon while the booking was made, the house having stairs was made clear during the booking, and an extra fee for them was not mentioned nor was it on the confirmation email where the other extra fees were made clear. I would never use this company again nor recommend it to anyone I know.

Approximate cost of services:
$300.00
2 of 2 people found this review helpful.
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Company Response

Hi Cleo, thanks for making the time to write. Sorry to hear that about your move, but as per our guidelines, we ask 2-3 PHONE nos. of our customers so we can easily call them for any concern before and the day of the move. We even advise to keep their line open because we do call upon the dispatch so they know that our movers are already coming, that means it is impossible that our movers will be 3 hours late. If that's the case, we could have called and informed you about it. We are sincerely willing to help you with this so please contact us so we can take a look into the details and get back to you. Thank you.

cameron kendall
cameron kendall
1 review Cambridge, ON
10/10

house

These movers proved to be polite, professional & very efficient. I hired them to take care of getting us to our new house and couldn’t be happier with the choice. They were on time and on target with the estimate. As soon as the movers arrived and after a few minutes to check out the task at hand, they went right to work. No damage to our furniture and no crushed boxes. We asked for three movers, and this turned out to be the best choice as we actually saved time & money in the end. Would absolutely recommend to everyone as they made this move one of my easiest.

Approximate cost of services:
$610.00
0 of 2 people found this review helpful.
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Company Response

Thank you for remembering to post your positive review. Have a great day!

franklin gaona
franklin gaona
1 review Toronto, ON
10/10

changing house

First time dealing with this moving company. They showed up on time, treated our belongings with care and respect, and each member of their team went the extra mile to help us with the move. They're honest and trustworthy and you don't need to be standing over them watching their every move. This team really takes pride in their work and that's exactly what we were looking for. Overall very satisfied with the service.

Approximate cost of services:
$360.00
0 of 1 people found this review helpful.
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Company Response

Hi Franklin! We are happy that you are happy with our service.It is our pleasure to make every move a stress-free day. Many thanks from all of us here!

Craig Minor
Craig Minor
1 review London, ON
10/10

safe move

After getting quotes from more than 8 movers, we decided on Metropolitan as they gave us a firm price instead of a rough estimate. They carefully took all the tables, beds and furniture apart and packed it neatly. They got to our new house safely and unloaded everything in 3 hours and put everything back together perfectly. My experience was very positive and most important the price we ended up paying was exactly as quoted.

Approximate cost of services:
$520.00
1 of 2 people found this review helpful.
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Company Response

Hi Craig! Thanks for dropping by. We are very glad that you are overall satisfied and that you are pleased with our service. Thank you so much!

Polton King
Polton King
1 review Markham, ON
10/10

hiring movers

We have moved residences 9 times in the last 10 years, so needless to say we have some experience moving. This company was one of the better ones we ever dealt with. I like their professionalism, courtesy, promptness and honesty when dealing with someone you don't know. They made sure we understood everything up front in terms of their fee structure before I hire them. On the day of the actual move, 2 very courteous and hard working men showed up on time. Their work was organized and fast and most importantly, they took great care with our belongings. We have not found a single blemish or breakage from the move. They carefully wrapped everything in wraps, boxes and blankets, so it was well protected. No doubt, we will hire them again in the future.

Approximate cost of services:
$310.00
1 of 1 people found this review helpful.
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Company Response

Thank you Polton! Customer's satisfaction is very important to us. You know where to find us if you need help again.. THANK YOU!

hugh lamorte
hugh lamorte
1 review Toronto, ON
10/10

furniture transport & move

Overall I had a smooth experience with metropolitan. the movers worked quickly and did not waste time chatting or working too slowly. Everything was wrapped and protected safely and nothing was damaged. The prices are very fair too. The customer care people are experienced and know their line of work as they guided us how to tackle the move in the best way. I will definitely be thinking of this company again in the future.

Approximate cost of services:
$380.00
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Company Response

Hi Hugh! Glad to hear your positive experience with us. We are always happy and motivated to hear such comments. Thank you!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Metropolitan Movers

Whatever your requirements for a moving job, you can find what you need through the professional services available at Metropolitan Movers. Contact us today to schedule your appointment.
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