Metropolitan Movers

My initial pleasant experience has gone sour quite quickly. Michelle verbally confirmed that she had movers reserved for Wednesday (Aug. 20). She quoted me 2 crew members at $110 per hours for a minimum of 3 hours. I accepted, received the order confirmation and reserved my move. It's for a small, 200 lbs. server which is being moved 10 minutes driving distance office to office within the city. Unfortunately, she had inputted Thursday (Aug. 21) for which I did not see until after the fact. Edward, a rep who is very hard to understand when he speaks, called to confirm on what I thought would be the moving day. He informed me that I would be charged for an additional crew member for $50 more per hour given the weight of the ONE item. Having no choice, I had to agree. He calls me again to inform me that it's actually for tomorrow and not today. I call Michelle and she interrupted me multiple times when I am explaining what is happening. She placed FULL blame on me when it's partial and could not provide an effective solution. As a matter of fact, it as complete silence given that she made her point 0 "Why is it Aug 21 then?" I have no choice but to continue with their service as I do not wish to pay them $150 free money to cancel. Do not use Metropolitan Movers. I should have had better judgement and gone with a local mover rather than one which directs calls to a call centre and their staff need better training all around. There is a home office in Edmonton, AB but there is no contact for anyone there.