Setup Team

Home Theater
Toronto ON M4P 1Z2
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87%

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Reviews for Setup Team

Average customer rating:
9.8 10 (123 reviews)

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Sylvia A.
Sylvia A.
8 reviews Toronto, ON
10/10

TV mounting, audio set-up, moving set-up

Alex helped me set-up my new place after moving. He mounted my TVs, concealed the wires, helped me purchase a sound bar and various other tasks around the new place. Great experience overall!

Approximate cost of services:
$2,500.00
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Company Response

Thank you very much for the review and for choosing SetupTeam

Private User
Private User
Private User reviews Toronto, ON
10/10

Samsung Frame TV installation

Alex was wonderful! He was very professional and very skilled. He the time to understand our needs and wants. Our Samsung Frame TV looks just like picture.

We would recommend Alex without hesitation.

Approximate cost of services:
$0.00
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Company Response

Thank you very much for the review and for choosing SetupTeam

Private User
Private User
Private User reviews Markham, ON
10/10

Project

Quick, professional and friendly! Within half an hour of calling, they showed up and did a fabulous job installing both my mounted TV and desk.
I am extremely happy and will definitely be using them again.
Best pricing you will find!

Approximate cost of services:
$140.00
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Dan in North York
Dan in North York
2 reviews Toronto, ON
10/10

Great work

I'm always a bit nervous hiring someone from a website, but I needed help with a couple of TVs and Alex said he could come the next day. He was awesome, gave fair quotes for extra work and did a professional job.

I'd hire him again in a second.

Approximate cost of services:
$500.00
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Lynette in Toronto
Lynette in Toronto
1 review Toronto, ON
10/10

Floating Entertainment Centre with storagr

Alex was very professional and punctual. I hired Alex to hang this beauty for me as we did. OT have the tools to hang. I contacted Alex early Sunday morning and he arrived shortly after 1pm. He came in and just did it in the blink of an eye. It took him less than an hour to mount.

Thanks Alex, you made my day!

Approximate cost of services:
$180.00
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Company Response

Thank you very much for the review and for choosing SetupTeam

Private User
Private User
Private User reviews Toronto, ON
10/10

Home theater project

He helped with purchasing some equipment (cheaper than we could find) and with any aspect of installation.
He fished cables through the walls for all in-wall speakers, including 4 Atmos speakers in the ceiling. The installation of the ceiling projector and screen was impeccable too.
He was very professional, had a great attitude and worked without wasting any time.
The cost of Setup Team services was very reasonable (I did compare to other companies).
I cannot advise Setup Team enough. Just give them a try. I'm confident that you'll be very satisfied.

Approximate cost of services:
$0.00
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Company Response

Thank you very much for the review and for choosing SetupTeam
still waiting on your invitation to watch a movie

NOTHINGANDNOONE in Ottawa
NOTHINGANDNOONE in Ottawa
0 reviews Ottawa, ON
10/10

Great work in a small amount of time

Great company who does great work! Is on time. Doesn't waste time. Does a beautiful job. Very professional, with reasonable prices. I would recommend this company over any other. For all your TV and stereo needs, check them out first, before trying another.

Approximate cost of services:
$350.00
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Company Response

Thank you very much for the review and for choosing SetupTeam

Private User
Private User
Private User reviews Toronto, ON
2/10

Disappointed

Because of Alex's glowing reviews online, I chose him to solve my TV/sound system problems. He promised the world. Told me that he would treat me like the grandmother he loved. When he finished the work, I gave him a working wall-mount TV I couldn't use anymore. But the brand-new system Alex installed didn't work from day one. When I called him he told me he couldn't diagnose the problem over the phone and would have to make a house call. That would start at $150 plus time spent. Nearly two years later the problem persists. I hardly watch that TV. When I turn it on, it comes on and then ten seconds later it cuts out. Not always. Sometimes it stays on. Tonight, when I wanted to watch the Academy Awards, it wouldn't stay on. Turned off, it periodically the audio came on and off, without being turned on. Alex was rude on the phone the one or two subsequent times when I called asking for guidance. More than three thousand dollars later I didn't solve my problem. I still can't watch that TV. I hope Alex will read this review and think about his moral obligation to stand behind his work and make this right.

Approximate cost of services:
$3,000.00
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Company Response

I'll start by saying that unfortunately you can't make everyone happy, Although we try and the hundreds of good reviews we have on different platforms (homestars, Yelp, Google) is a good proof for that.

Miss L. Is a nice old lady that purchased a TV and a home theatre recever through me back in April 2018. To Replace her old system that was not compatible with a new Rogers box she received.
Since the installation she contact me twice
The first time she had a problem , I went to her house the very next day to fix the "problem" which was that she forgot she supposed to change inputs in her TV in order to watch Netflix , I've spent an hour training her and writing for her how to operate her system for FREE!
The second time she called was about a year-and-a-half ago, She called on Saturday at 7 p.m. Demanding me to drive to her home to fix her problem at 7pm on Saturday night!!!
While I was celebrating an event with my family, I apologize and said that I cannot do it today and offered her that I will come to her house the very next day on Sunday morning but she declined.

I tried to solve her problem over the phone, Ignoring my family and spending 20 minutes over the phone with her. The "problem" was that the Rogers box did not turn on, which the simple solution for that was to turn the box on and off to fix the problem witch we did. And the problem was solved.

The $150 the she mentions was not for the service call . It was for a Universal remote control (deeply discounted) . That I offered her because I believed that it will help her to remember how to operate her system.

Since then a year and a half have past and I've never heard from her until today, the day I've received this review.

Miss L. If you would only call me, I would gladly help you.
6474640606

David
David
1 review Toronto, ON
10/10

TV Mount and set up

Amazing service and set up, personable and professional installer. Alex is a super good guy. 690 included wall bracket, 4 cables, universal remote with 4 cables and home theatre hook up to an older receiver that took more work. I would highly recommend this company. And he programmed the universal remote. 12 years of experience really showed! It took about 3 hours great value.

Approximate cost of services:
$690.00
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Company Response

Thank you very much for the review and for choosing SetupTeam

Joseph in Brampton
Joseph in Brampton
1 review Brampton, ON
10/10

Setting up surround sound TV system

Extremely direct, knowledgeable and up to date with technology.
Enjoys the challenges of new problems and how to solve them.
Somewhat more expensive than expected but the results of experience and advice and the completion to perfection seems to justify the expense.

Approximate cost of services:
$600.00
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Company Response

Thank you very much for the review and for choosing SetupTeam

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Setup Team

SetupTeam is Proudly Canadian Toronto based company that offers Professional Service for commercial and residential clients. We service and Insured for both Residential and Commercial customers. Our technicians have years of experience in the installation of TV's, Home theater and the IT industry. Every installation is always on time and ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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