Little, less and less house cleaning
For the initial cleaning we paid a mind-numbing $320. Two girls, three hours of work. Thought the entire house would be cleaned stem-to-gudgeon for that price. But many obvious things were missed. Then for a few weeks we were sent two girls for 1.5 hours. Still things missed. Then the company arbitrarily cut the service to one girl for 1.5 hours and we got about half a job. The company wanted an additional $40/hour to restore the service to 2 girls for 1.5 hours. That's when we parted company.
- Approximate cost of services:
- $125.00
- Company Response
Thanks for your feedback and our apologies for the late reply. We’ve only recently activated our HomeStars account. As a Merry Maids franchise, we hope that each franchise holds themselves and their staff to the high standards each customer expects from Merry Maids. In this instance it appears there was some miscommunication and less than stellar services provided. Unfortunately, after looking back in our system, we haven't been able to find you as a previous customer in our database. There are a few franchises in the area; please contact us to confirm your information as we would love to work with you to fix the situation. You can reach us at: (613) 321-1221