Merry Maids Of Ottawa West

House & Apartment Cleaning
Ottawa ON K2H 9C4
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HomeStars
House & Apartment Cleaning
Merry Maids Of Ottawa West
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76%

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Reviews by rating (past 12 months)

Reviews for Merry Maids Of Ottawa West

Average customer rating:
7.8 10 (6 reviews)

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Cathy in Nepean
Cathy in Nepean
1 review Ottawa, ON
9/10

Cleaning service

Merry Maids is a very reliable company. Organization is excellent and communication with management easy, consistent and prompt. There have been a variety of cleaners in our home over the past 4.5 years. We are always happy when the same cleaners return because they know the house best. Each cleaner has always been polite and very willing to listen to special requests or reminders. No damage has been done and they are all very careful in our home. This is a good company and whenever asked by friends, we always recommend the company.

Approximate cost of services:
$156.00
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Suzanne in Nepean
Suzanne in Nepean
1 review Ottawa, ON
10/10

Regular House Cleaning!

I've had Merry Maids Nepean, Kanata & Ottawa West cleaning my house for over 5 years. They are always prompt, accommodating and always do a great job for me. if you need your place cleaned and maintained, I strongly recommend you contact Kelly - she'll get you all set up and your place will look and smell amazing! This is some of the best money I spend every month. I've recommended this company to friends and wouldn't hesitate to do so again.

Approximate cost of services:
$300.00
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Private User
Private User
Private User reviews Ottawa, ON
8/10

Merry Maids cleaning company

I have used this company for years...very dependable and trustworthy.
The cleaners are hard workers and for the most part do a great job.
I want to also mention a very professional company.

Approximate cost of services:
$107.00
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Deb Caron in Stittsville
Deb Caron in Stittsville
1 review Ottawa, ON
10/10

Residential house cleaning

Merry Maids are fantastic to work with. They come in with a positive attitude and work with me to address any particular areas that need attention. I have used many services in the past and not one of them compares.
Thank-you Kelly, Kathy, Karen and Erin! Great work!

Approximate cost of services:
$140.00
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Company Response

Hi Deb!
Thank you for your feedback and your kind words. We look forward to working with you in the future!
-The Merry Maids Team

Private User
Private User
Private User reviews Ottawa, ON

First Review

0/10

Little, less and less house cleaning

For the initial cleaning we paid a mind-numbing $320. Two girls, three hours of work. Thought the entire house would be cleaned stem-to-gudgeon for that price. But many obvious things were missed. Then for a few weeks we were sent two girls for 1.5 hours. Still things missed. Then the company arbitrarily cut the service to one girl for 1.5 hours and we got about half a job. The company wanted an additional $40/hour to restore the service to 2 girls for 1.5 hours. That's when we parted company.

Approximate cost of services:
$125.00
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Company Response

Thanks for your feedback and our apologies for the late reply. We’ve only recently activated our HomeStars account. As a Merry Maids franchise, we hope that each franchise holds themselves and their staff to the high standards each customer expects from Merry Maids. In this instance it appears there was some miscommunication and less than stellar services provided. Unfortunately, after looking back in our system, we haven't been able to find you as a previous customer in our database. There are a few franchises in the area; please contact us to confirm your information as we would love to work with you to fix the situation. You can reach us at: (613) 321-1221

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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