had len smith come in to do an estimate on installing 500 sq ft 12x16 floor tile in my daughters kitchen I am a senior and can not do the work myself price was reasonable timeline was right (kitchen cabinets were to be installed) and he assured me he had installed large tiles before 3 months after installation the tiles started to crack and shift repeated calls went unanswered so much for his 1 year warranty we had to call another contractor and he removed 80% of the tiles without damage and reused them again you cannot get hold of him he has no address to serve court papers
he goes by the name of len or lenny smith or ceramic tile solutions works out of his phone
he also claims to have 20 years experience good luck trying to nail him down