Its rare that a company goes so above and beyond their call of duty. Our heat hadn't been working for 3 days, when Michael came to fix it he noticed some major underlying problems with our wiring. The 1 hour service call extended into a lot longer but Michael didn't leave till he had fixed all the bad wiring (it was quite a task!) Our contractor had warned us that the wiring in our house didnt seem right but he just didnt know how to fix it. It wasnt easy and Michael had to go through dry wall to find faulty wires and also replace old wiring. If you're looking to buy new equipment or fix something, call these guys and get the work done in one go. They are also very reasonable and more than fair. Cant go wrong.
- Approximate cost of services:
- $250.00
- Company Response
Thank you Afarzana for taking the time to share your experience with us! Our team of professionals carry out a detailed diagnostic checklist in order to trouble shoot underlying problems. Whether it's a loss of airflow or reduced output temperatures, our procedure ensures that we can diagnose the complete current state of your equipment. That being said, service calls do sometimes get extended to ensure that we leave you happy, satisfied and with fully functional equipment. We constantly look to involve and inform our customers by teaching some basics such as how to diagnose dirty air filters or possible leaks. Thank you for choosing Air Point and we look forward to servicing any of your future HVAC needs!
-Oleg and company