My AC broke on Friday afternoon (Aug 2018). The first thing I checked was the weather forecast for the weekend and for the beginning of next week – hot! I had to act quick.. I posted a request on HomeStars website I used before, and the first response was from the AirPoint company. I called Oleg that Friday evening and right then Oleg got his service technician visit scheduled for the Saturday (tomorrow) 08:00 AM. It could not be any quicker! The technician came on time and completed the repair in less than an hour, including answering all of my questions and advising on my options if I decide to replace my AC unit with new one (as my is 18 years old). Special thanks to the technician, his name is Greg! My weekend "cool" was saved! On Monday I got a prompt follow-up call from the company and a payment call. Fully satisfied. Highly recommend AirPoint company! I am planning to come back to them for my new HVAC projects (such as AC replacement with new, and for my Heater maintenance before the winter starts). Thank you guys!
- Approximate cost of services:
- $200.00
- Company Response
On behalf of Greg and the rest of Air Point, thank you Steve for putting your confidence and trust in our company! Your review showcases why we value and prioritize building credibility and loyalty with our customers. We strive to go beyond simply selling a product or service by creating an experience that you will find honest and transparent. We are glad that we were able to provide you with the value that you deserve, and it is our job to ensure that you can always count on us year-round. Thank you for choosing Air Point, and we look forward to servicing any of your future HVAC needs!
-Oleg and Company