Home Trade Standards - Condo HVAC Specialists

Heating & Air Conditioning
Toronto ON M3J 2R8
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HomeStars
Heating & Air Conditioning
Home Trade Standards - Condo HVAC Specialists
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93%

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Reviews by rating (past 12 months)

Reviews for Home Trade Standards - Condo HVAC Specialists

Average customer rating:
9.7 10 (32 reviews)

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Lan in Stittsville
Lan in Stittsville
3 reviews Mississauga, ON
10/10

Fan Coil Replacement

Our former property manager recommended us with 2 HVAC companies but after seeing the high rating of Home Trade Standards on Google reviews and HomeStars, we decided to give Kevin a call. Kevin was wonderful, and he was very quick to answer our texts. The technicians Mike and Hassan did an amazing job installing 2 of our fan coil units. They were friendly, polite and knowledgeable. We are very pleased to receive excellent customer service from Home Trade Standards!!

Approximate cost of services:
$7,500.00
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Private User
Private User
Private User reviews Toronto, ON
10/10

Condo HVAC heat pump installation

This company helped us resolve an impossible situation in an efficient, responsive, reliable and price competitive way.
Here is what happened:
Unexpectedly we were faced with replacing a broken condo heat pump of a very specific type during post-covid opening and major Ontario heatwave, when technician can pick and choose their appointments and many do so.
Called around a number of various HVAC companies and variously were quoted very high or dealt with incompetent intake personnel or were given useless far-off appointment dates. Some did not want to provide service, claiming supply chain shortages or being fully booked.
Found Home Trade Standards on the web and contacted them after hours. Kevin the service manager called right back and delivered a quote very shortly. We got installation appointment in less than a week. Even though manufacturer /supplier erred and sent the wrong type of the pump, Home Trade Standards technician arranged to correct it and we had the pump installed and blowing ice cold air the following day.
The company was honest, easy to deal with, understood our predicament and the first one that actually showed customer service.
Thank you very much.

Approximate cost of services:
$5,480.00
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Anabelle K from Pickering
Anabelle K from Pickering
2 reviews Toronto, ON
4/10

Did not deliver what was originally promissed

I was given a quote and promised a Magic Pak HVAC unit for my condo, plus $100 cashback. When I accepted the offer, I was informed that there are no Magic Pak units available in Canada at the moment and I have to accept a Canadian product Napoleon. This is a new product on the market while Magic Pak has been a leader for decades. I was forced to accept the alternative (for the price of Magic Pak) since I had a new tenant in my condo unit and could not make him wait. The installation was ok and I am told the unit is working well. I am still chasing the company for the cashback - 6 weeks since the install and numerous emails - still waiting. Overall - not a great experience.

Approximate cost of services:
$6,800.00
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Company Response

Dear customer,

1. Just to clarify, Our records shows that your $100 incentive/rebate was sent and delivered to your mailing address. You also received 6 months deferral payment on your payment plan.

2. All the offers done at Home Trade Standards are done in writing prior to installation date. Magic pak system was not available due to HVAC shortage in Canada and USA during summer 2021. This is certainly not our fault. Alternatively, You could wait till Jan 2022 to receive a desired Magic Pak unit.

While your review is pretty unfair given the current circumstances 2021, we appreciate unpleasant feedback.

Home Trade Standards Team.

Private User
Private User
2 reviews Toronto, ON
10/10

HVAC

Kevin sent Igor and Martin to recondition our HVAC unit. Several
companies wouldn't or couldn't work on our Skymark unit as it
is out of production. Our unit is now blowing icy cold. They
were very professional and a pleasure to deal with. We would
highly recommend Home Trade Standards.

Approximate cost of services:
$2,500.00
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Company Response

We really appreciate your kind feedback!

Ray in Toronto
Ray in Toronto
0 reviews Toronto, ON
10/10

Great service!

Igor and Martin were on time and did a fantastic job replacing an old AC unit. Kevin was very responsive and provided excellent service!

From diagnosing the issue to replacing the AC unit, took only 2 visits in between 4 days!

Highly recommend.

Approximate cost of services:
$4,000.00
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Company Response

Thank you so much for your kind words!

Private User
Private User
Private User reviews Toronto, ON
10/10

Prompt, Excellent Service

Home Trade Standards provided quick response time to my inquiry about replacing the humidification system at our down town condo. The technical explanations were thorough and the quote came very quickly. The technician who cam to do the install was professional, courteous and very thorough. He responded to my questions thoughtfully and helped set up the system to the most efficient for our requirements. Notwithstanding a slightly more complex installation than we originally expected he overcame the obstacles and finished the job quickly and neatly. I wouldn’t hesitate to call them again if the need arises.

Approximate cost of services:
$2,000.00
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Company Response

Hi Thank you so much for kind feedback!

We really appreciate your business.

Private User
Private User
0 reviews Toronto, ON
10/10

Fixing heat pump

I called this company related to the problem with my unit heat pump (Hvac). They took care of the problem very quickly. They are very honest and Professional. I could have ended up paying thousands of dollars if it wasn’t because their honest work. Thank you very much and keep up the fantastic job.

Approximate cost of services:
$120.00
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Company Response

Thank you so much for kind review!

Private User
Private User
0 reviews Toronto, ON
10/10

Toronto

Home Standards did a great job replacing my PTACC unit in my condo. Technicians were patient and understanding when completing the job and answering any questions. Price was reasonable too. Thank you Home Standards.

Approximate cost of services:
$3,000.00
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Company Response

We really appreciate your business!

Thank you :)

Paul in Toronto
Paul in Toronto
2 reviews Toronto, ON
10/10

Condo Heat Pump Installation

Our Heat Pumps (our condo unit has 2) were not providing heat. Home Trade Standards came in and fixed the issue quickly and the technician George did a fantastic job.

Approximate cost of services:
$8,500.00
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Company Response

Hi Paul, we really appreciate your kind review. Thank you!

Chris in Gatineau
Chris in Gatineau
0 reviews Toronto, ON
10/10

Very honest service!

Home Trade Standards came in for a service call at my apartment and very quickly found the issue. Unfortunately it was something that the building management is responsible for fixing, but they generously reimbursed the cost of my service fee. Easy to work with and very honest, would recommend them to anyone!

Approximate cost of services:
$120.00
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Company Response

Thank you so much for your kind feedback!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Home Trade Standards - Condo HVAC Specialists

HomeTradeStandards. com is Toronto #1 HVAC company for low rise & high rise condo buildings. We provide the most affordable fixed-rate annual maintenance, installation & repair services for Fan coils, Water Source Heat Pumps, Condo Heat Pumps, Magic Pak, Skymark, PTAC, Gas Furnace, Air Conditioners, Ductless Air Conditioner, Ductless Heat ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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