Neo Kitchen

Kitchen & Bathroom - Cabinets & Design
Vaughan ON L4K 2X2
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Reviews for Neo Kitchen

Average customer rating:
9.9 10 (105 reviews)

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Private User
Private User
Private User reviews Richmond Hill, ON
10/10

Repair request

Had a kick plate that had not been fastened during installation. Repair was done quickly at no charge. Great people to work with.

Approximate cost of services:
$0.00
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Company Response

Thank you for your review! We are happy to have been able to provide you with a quick repair service, our team is always here to assist anytime. Hope to see you again!

All the best,
Neo Kitchen Team
905-660-7788

Private User
Private User
Private User reviews Richmond Hill, ON
10/10

kitchen renovation

Neo Kitchen is a company I would highly recommend to anyone looking to renovate their kitchen. Their cabinets are of high quality and the price is reasonable. Michael, Gaby and their team provided excellent service and were available to answer questions and Gaby replied to all my emails promptly. Michael was professional, reliable and patient. The cabinets came exactly as we hoped and we are extremely happy with the result. The job they did was excellent and the installation was flawless. Thank you Michael and your team forgiving me my dream kitchen. I would recommend Neo Kichen to my family and friends.

Approximate cost of services:
$5.00
1 of 1 people found this review helpful.
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Company Response

Thank you so much for your wonderful review, we appreciate your kindness review and recognition of our team! Customer service and satisfaction is one of our most important tasks, we are happy that we were able to provide you with your beautiful new dream kitchen. We truly appreciate your recommendation and hope to see you again!

Wishing you the best,
Neo Kitchen Team
905-660-7788

Private User
Private User
Private User reviews Richmond Hill, ON
8/10

Warranty valid

We had kitchen re done 8 years ago and this year the hinges broke. We contacted them and they sent Kevin out to check them and he replaced parts that were under warranty and another part wasnt and we paid to fix that. Kevin was on time and pleasant and everything works now . The only thing is the new spice rack model is now much smaller than before but maybe the large one broke twice because it was too heavy. I dont love the maple cabinets I had chose 8 years ago because they are soft and get damaged easily. However they have new and better options now. The customer service has improved greatly since 8 years ago as the company grew. I would hire them again for additional projects.

Approximate cost of services:
$100.00
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Company Response

Thank you for your review! We are happy to have been able to assist with those fixes. Since hardware is the heavily used, we made sure to provide extended warranty coverage on hinges, drawer slides and handles. The spice rack has a new and improved design for better functionality, we hope it works well for you even though the size has been adjusted! Thank you for your recommendation and we would be happy to create new cabinetry for any upcoming projects you may have!

Best Wishes,
Neo Kitchen Team
905-660-7788

lchai21
lchai21
2 reviews Richmond Hill, ON
10/10

Kitchen Reno - Great Warranty Service

Neo Kitchen renovated our kitchen about 7-8 years ago. They have an amazing warranty on specific items, like cabinetry and hardware. The soft closing hinges on our utensil drawer were worn out and not functioning, and the dedicated spice rack drawer/cabinet was also getting stuck.

Called them and they came, pleasant and friendly service. Replaced the soft closing hinges free of charge and only had to pay $100 for a new spice rack as it was not covered.

Approximate cost of services:
$100.00
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Company Response

Thank you so much Lawrence, we appreciate your kind review and recognition! Our customer's experience is always a top priority and we are happy that we were able to provide a solution for the drawer and spice rack issues quickly. We're always here to help! Thanks again and hope you have a wonderful summer.

All the best,
Neo Kitchen Team
905-660-7788

Brett C.
Brett C.
5 reviews Pickering, ON
10/10

Three bathroom vanities

After an exhausting few weeks of looking for a bathroom vanity that would fit our specifications, we popped into Neo Kitchen. Within half an hour, Michael had taken our specs, we had chosen our materials, and had paid a deposit on a price which we thought was more than reasonable. We were so pleased with the finished product that we have returned for two more vanities for each of two more bathroom renovations. Wherever we look, we keep ending up with Neo Kitchen. And Michael has been no less attentive and responsive each time. Their professionalism and quality of product for the price is unmatched in the Greater Toronto area. And while I hope I never have to do another bathroom reno, Neo Kitchen will always be my first stop.

Approximate cost of services:
$4,000.00
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Company Response

Thank you Brett, we are always happy to help out! We appreciate your kind words and customer loyalty throughout the years. Thank you for always keeping us at the top of your list, we hope to help you again should you take on any new projects in the future. Wishing you all the best!

Warm Regards,
Neo Kitchen Team
905-660-7788

Private User
Private User
Private User reviews Markham, ON
10/10

Good job

We are very happy with Neo Kitchen work. They design built a beautiful closets in one of the room in our basement. Kevin who leads the job is very diligent and professional. Highly recommended this Company.

Approximate cost of services:
$15,000.00
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Company Response

Thank you for your kind words! Our team is thrilled to have worked together with you on your custom closet. Thank you for your recommendation, we wish you all the best!

Kind Regards,
Neo Kitchen Team
905-660-7788

heidi.hk.chan
heidi.hk.chan
1 review Markham, ON
10/10

The best kitchen and storage solution provider!

We had Michael and team helped us with our kitchen, mudroom, laundry and all our bathroom vanities, though it was a big project, I think it was one of the best decisions we made for our home renovation! From initial design, to layout planning, material and colour picking to installation, Michael and team were very helpful, professional, patient and friendly. They were always here to help every step of the way. I would recommend Neo Kitchen to anyone!

Approximate cost of services:
$60,000.00
2 of 2 people found this review helpful.
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Company Response

Thank you Heidi for your amazing review! We enjoyed working with you to help design and build all of the cabinetry in your home. Thank you for your recommendation, we hope to work with you again in the future! Wishing you and your family all the best.

Kind Regards,
Neo Kitchen Team
905-660-7788

iluvluci
iluvluci
0 reviews Vaughan, ON
10/10

Kitchen Renovation

I recently had an outstanding experience working with Neo Kitchen on a complete kitchen overhaul. From the initial consultation to the final touches, Michael and his team exhibited professionalism, creativity, and exceptional attention to detail. During the design stage, Michael collaborated with me to create a kitchen that not only met my aesthetic preferences but also maximized functionality within my budget. The construction team's expertise and efficiency were evident throughout the project, delivering a stunning and functional space on time. Communication was excellent, addressing any concerns promptly. The use of high-quality materials ensures the durability of the renovated space, and the team's respect for my home made the entire process hassle-free. I highly recommend Neo Kitchen for their reliability, skill, and customer-focused approach. Neo Kitchen is my recommendation for anyone seeking a reliable and skilled kitchen renovation company.
I love my new kitchen!

Approximate cost of services:
$45,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you so much for your incredible review Lucy! It was an absolute pleasure working with you, we are so happy that we achieved your dream kitchen. Our team is grateful for your recognition in our hard work and customer service. We strive daily to collaborate alongside our clients for a beautiful, unique and functional kitchen perfected for their needs. Thank you for your recommendation, we hope to work with you again in the future!

All the best,
Neo Kitchen Team
905-660-7788

Yuxuan in Richmond Hill
Yuxuan in Richmond Hill
1 review Markham, ON
10/10

Office furniture (bookshelf, executive desk)

Highly recommended Neo Kitchen! They dont just make kitchen cabinets; they also craft high-quality office furniture. The entire team, especially Michael, provided excellent service, understanding our needs perfectly. Michael focused on every detail of each piece of furniture for our office. We got exactly what we hoped for and are satisfied!

Approximate cost of services:
$20,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you so much for your wonderful review! We are so happy to hear that our service and quality cabinetry met your office needs perfectly. Our team is proud to make all sorts of custom cabinets to suit any area. We appreciate your business and hope to assist you again in the future. Wish you all the best!

Kind Regards,
Neo Kitchen Team
905-660-7788

Misra in Toronto
Misra in Toronto
0 reviews North York, ON
10/10

Kitchen Renovation

For our kitchen renovation we chose Neo Kitchen. Michael and his staff did a great job modeling our kitchen. Everything went smooth and finished in a timely fashion. Michael and Gaby were always available to answer any questions I had and on top of everything until the work was completed. They gave me my dream kitchen and I would recommend Neo Kitchen to my family and friends or anyone looking to renovate their kitchen.

Approximate cost of services:
$32,000.00
1 of 1 people found this review helpful.
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Company Response

Misra, thank you so much for your kind review! We are so happy to have provided you with your dream kitchen, and that our team was able to help with your planning. It was our pleasure helping you with this project, thank you for recommending us! We wish you a wonderful holiday season and all the best to you and your family!

Warm Regards,
Neo Kitchen Team
905-660-7788

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Neo Kitchen

The kitchen is a vital component in any house to create memories, and we ensure to build a kitchen that combines both accessibility for a smooth cooking experience, and design into the space to show your taste for family and friends. Every Neo Kitchen design is ensured to represent your ideas and plans, but also integrates our designer’s knowledge-leading to a elegant and functional kitchen! Everything is custom built in house with love and profession, which is vital in the production of a unique kitchen, and this proves the dedication we have to each and every customer. Our main approach is to provide leading customer service and ensure overall satisfaction in every kitchen we manufacture to give you the most headache free kitchen renovation.

At Neo Kitchen, we incorporate many aspects of design-like modern, antique, rustic, classic, industrial, etc. that cater to our exclusive and unique customers! The personalization of each kitchen is what makes Neo Kitchen distinctive from other kitchen manufacturers. We not only do kitchens, but also bathroom, closets, wall units, laundry rooms, etc. Every Neo Kitchen production is elegant and timeless with affordable prices.

Our work reflects hard craftsmanship, technique, and expertise which is delivered to every customer! The designer is always present when customer’s walk-in ensuring what they have in mind can come true. Discover how Neo Kitchen is the perfect fit for you-and your kitchen. We offer free consultation (measurement), and design-so while you are deciding you pay nothing.

Come on the journey with us and let Neo Kitchen show you its capability!

www.neokitchen.ca
905-660-7788

CATEGORIES
Kitchen & Bathroom - Cabinets & Design and Kitchen Planning & Renovation
WEBSITE
https://neokitchen.ca/
PAYMENT METHOD
Cash, Cheque, Visa & Mastercard, Interact
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Yes, ask for details.
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