Flex Construction & Renovation

Basement Renovation
Ottawa ON K1N 8E1
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HomeStars
Basement Renovation
Flex Construction & Renovation
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55%

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Reviews by rating (past 12 months)

Reviews for Flex Construction & Renovation

Average customer rating:
7.8 10 (5 reviews)

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Private User
Private User
Private User reviews Russell, ON
0/10

Basement Reno

Works was to be completed mid Aug., but they walked off the job in Nov. They attempt to bully me into final payment before final inspection. Inspection failed showing many deficiencies and covered up problems. Had to hire someone else to complete job. Job was finally completed and deficiencies fixed and work was brought up to code by another contractor in January.
Contractor was rarely on site. Workers often unsupervised and many mistakes made. Many days went with no one on site. When they did come they would often only be there for 3 to 4 hours. Often supplies were not there or were wrong supplies and workers could not perform their work. Building inspectors were treated with contempt and their requests were ignored. I would never hire this company again. It was a complete headache and was stressful from start to finish.

Approximate cost of services:
$52,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 2 people found this review helpful.
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JB
JB
1 review Ottawa, ON
9/10

Basement finishing

Flex took my basement from nothing to an awesome space, designed for me. Great workout area, laundry room (and it is hard to get excited about laundry), bathroom and storage areas. Looks wonderful and I use it everyday.

Approximate cost of services:
$15,000.00
1 of 1 people found this review helpful.
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Company Response

Thanks JB, I'm so glad you are enjoying the space! Pleasure to work with !

CP V.
CP V.
1 review Ottawa, ON
10/10

3 piece bathroom design & installation, finished basement (new ceiling, pot lights, flooring, walls), new double tier deck, new doors whole house

From inception to completion Flex did a great job--punctual, efficient, great quality workmanship, innovative solutions to irregular original home issues, and a great bunch of guys (Justin in particular)!.

Approximate cost of services:
$25,000.00
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Company Response

I appreciate the kind words CP V. ! Thanks for being such a wonderful client!

Gregory L.
Gregory L.
1 review Ottawa, ON
10/10

Basement renovation

Converted my basement into a home entertainment system and my family loves it! The employees were great so polite and always made sure we were involved in the process to ensure we would be satisfied. I strongly recommend calling flex construction for your next renovation.

Approximate cost of services:
$30,000.00
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Company Response

What a great project Greg! Had a lot of fun working for you!

Brian
Brian
1 review Toronto, ON

First Review

10/10

Basement Reno

Flex construction helped me turned my unfinished basement into a home gym. Great guys! Great job! Would definitely use them again.

Approximate cost of services:
$25,000.00
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Company Response

Thanks Brian! Awesome working for you!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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