I hired Atlantis Concrete to build a concrete patio to cover most of my backyard. In my initial interactions, I found the owner to be knowledgeable in how to plan the work to fit the space and responsive to my questions. The quoted price was competitive to other quotes. The demolition work was done quickly with no damage to surroundings. And the concrete pouring seemed to go well.
However, after the concrete was poured and payment was made, Atlantis Concrete's communication with me dropped dramatically. I did not get any guidance on how to care for the newly poured concrete as it cured (e.g. to reduce fine cracks). Shortly after the concrete hardened I notified Atlantis Concrete that some of the concrete surface sloped towards my house foundation and water was pooling in another section. However, they did not offer any help to address the situation despite numerous emails sent over the last two years. I did not receive any response to my last three emails and phone message.
So I unfortunately cannot recommend this company because of the lack of support after the concrete was poured. The company claims to aim for 100% customer satisfaction, but I have not personally found this to be true.
- Approximate cost of services:
- $10,000.00