Exceeding Expectations and Going the Extra Mile
Finding a reliable contractor for home renovations or basement construction can be a challenging task. After interviewing nearly twenty contractors, I found Alta Home Garages & More, and they exceeded my expectations. From the initial visit, their professionalism was evident. The team arrived prepared, took precise measurements, and clearly outlined the project scope.
Legalizing an existing basement, especially one developed just three years ago and in good condition, is no easy feat. The team at Alta Home Garages & More proposed a plan that aligned perfectly with my vision. Their approach maximized the use of existing space, minimizing damage and avoiding unnecessary demolition, which also helped control costs.
Throughout the project, the team demonstrated professionalism, utilizing only licensed and experienced subcontractors. They implemented protective measures to safeguard the basement from renovation-related damage. Project supervisor Ross excelled in communicating progress and ensuring my expectations were met. Additionally, the company owner, Stan, personally handled escalations, ensuring solutions met my standards. Both Ross and Stan went above and beyond to deliver exceptional results. Their team was consistently professional, courteous, and punctual, completing all tasks on schedule.
Even three weeks post-completion, when I reported an issue with an electrical connection, the team prioritized the job, addressing the problem within 24 hours.
Their attention to detail and thoughtful gestures, like upgrading the thermostat at no extra cost, made a lasting impression. Every request I made was promptly attended to, which is why I will continue to rely on Alta Home Garages & More for all my future projects.
To anyone considering their services, I highly recommend contacting them for a quote. The experience will undoubtedly affirm the positive feedback shared here.
- Approximate cost of services:
- $42,000.00
- Company Response
Wow, Bhavuk what a fantastic way to describe our work and dedication to customer satisfaction! We're so glad to hear that our professionalism and attention to detail made such a positive impact from the get-go. Legalizing your basement while keeping things intact was quite the project, and it's awesome that our approach matched your vision.
Ross and the entire team are indeed gems, and it's great to see their efforts highlighted in your review. We always aim to be punctual, courteous, and responsive, so your feedback means a lot to us.
We're excited to be your go-to for future projects and truly appreciate your recommendation. Looking forward to working with you again!
Stan@AltaHome