Nathan came back today after being here last year for a Dishwasher fix. Today was an obstruction. In and out 30min and lots of details about what he was doing while auditing the situation. Gave me tips on how to prep the dishwasher and check myself next time there is an issue if I wanted. (I don't :) - Knowledge and overall Service cannot be higher with any other Appliance company here in the Toronto area than with this Appliance Ninja. If you are checking around and wondering, stop now and make the call to Appliance Heroes !!!