Residential Alarm System and Monitoring
I have been with Globaltek Security for last 2 years and haven't had a single issue whether it was Sales, after sales service or invoicing. To start with Lee has been amazing and true towards every word he spoke and committed when signing me up. Lee also made sure that my needs were well looked after even though it meant absorbing some cost just for the sake of excellent customer service. Brian from the service made my experience even more memorable as he spent so much time and effort installing a keypad for me at a place which was very tough. He never made me feel that he is spending lot more time than he would installing a keypad. A cherry on the cake was that he installed that extra keypad for me and still smiled and didn't show any signs of frustration. Lee made the experience even sweeter by not charging me anything for the extra effort and time put in by Brian. The after sales service has been top notch. I required support on 2 occasions and each time Lee and his team responded promptly and addressed my needs promptly and efficiently. I strongly recommend anyone looking for Security systems to go with Globaltek and whatever Lee will commit he will stand by it. I am a very happy customer and feel lucky to have signed up with Globaltek.
- Approximate cost of services:
- $0.00
- Company Response
what a amazing compliment. We work very hard to make Customers feel at home with our company. As you know if you ever need anything please don't hesitate to contact us. Thanks k for your business and your kind words.