atuls.1

Updating my review from day 1.... What I found was wide caulking all over and later on I found the reason of wide caulking. Brandon and his partner didn't take out the old caulking when I was not out watching them and just caulked over the existing cracked caulking to save in material, effort and material. When I pointed out to him after a few days he told me that he will come and fix it. It's been more than 2 years now in Oct 2020 and he doesn't show up. If you engage him make sure you are supervising him and pay money only when he completes the work 100% bcos once he is gone then he is never coming back. Brandon takes pride in his job and I am very happy with the job he did in all my doors and windows. No mess nothing. All cleaned up after the job. Very happy with his job and unbeatable price. He used the best material to recaulk. Basement windows and vents were done for free. One window was poorly done and Brandon promised to come and fix it before winter. Still waiting and hopefully Brandon will show up in Spring to fix it.

I have been with Globaltek Security for last 2 years and haven't had a single issue whether it was Sales, after sales service or invoicing. To start with Lee has been amazing and true towards every word he spoke and committed when signing me up. Lee also made sure that my needs were well looked after even though it meant absorbing some cost just for the sake of excellent customer service. Brian from the service made my experience even more memorable as he spent so much time and effort installing a keypad for me at a place which was very tough. He never made me feel that he is spending lot more time than he would installing a keypad. A cherry on the cake was that he installed that extra keypad for me and still smiled and didn't show any signs of frustration. Lee made the experience even sweeter by not charging me anything for the extra effort and time put in by Brian. The after sales service has been top notch. I required support on 2 occasions and each time Lee and his team responded promptly and addressed my needs promptly and efficiently. I strongly recommend anyone looking for Security systems to go with Globaltek and whatever Lee will commit he will stand by it. I am a very happy customer and feel lucky to have signed up with Globaltek.