On August 31, 2024, Jack, Nick, and Vasil came out to waterproof an exterior foundation/basement wall that had developed a leak due a rod hole. Jack answered all of my questions, and I had a lot of them. Nick and Vasil worked hard, and I made sure to give them drinks during the warm day. I was pleased that they added the proper amount of gravel on the weeping tile and applied Acqua-Bloc all the way up to the brick. While the real test will be after spring thaw melts all the snow, I haven't had a leak since they did the work. The team was efficient and cleaned up the area very well afterwards.
I should also mention that Jack managed to squeeze the work in for me during a very busy period, which I appreciated. The price was competitive, and final interactions with Terry to obtain the warranty certificate were pleasant and efficient.
Thank you!
- Approximate cost of services:
- $1,800.00
- Company Response
Dear Aaron,
Thank you so much for your kind words! We are thrilled to hear that you had such a positive experience with Jack and the team. Your satisfaction is our priority and we are glad we could meet your expectations.
If you need any further assistance in the future, please do not hesitate to reach out.
Kind Regards,
Direct Waterproofing Team