This outfit came into my home over two weeks ago, due to a sump pump failure and flooded basement. So far they have been a mitigated disaster. Carpet and underlay were removed along with two feet of drywall, toilet, sink and vanity and shower. Most of damaged items are still in the middle of the floor and my garage is full of boxed items of clothing and wall ornaments. It is nearly impossible to contact anyone as to find out when they will come back to do the necessary work
- Approximate cost of services:
- $15,000.00
- Company Response
Very sorry to hear about your sump pump failure and flooded basement. Also very sorry to hear that you are having difficulty getting in contact with our personnel. May we suggest reaching out to our Quality Assurance Team at qualityassurance@onside.ca and explain the issues you are experiencing. Our QA Team can help get in contact with branch personnel and help to alleviate your frustrations.