On Side Restoration Services Ltd.

Fire & Water Damage Restoration
Vancouver BC V5M 2E9
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Private User
Private User
Private User reviews Calgary, AB
10/10

6 months later

We were hit by the heavy rain in chestermere in July. Our insurance company sent onside to to the removal of and wet walls and carpet. The damage was not extreme but stil needed to be done. It is now the end of novemebr and they finally came back to start our basement. I have no idea how a company can leave a basement ripped up for 5+ months and not keep us in the loop of what's going on. They tried to fix as little as possible. One of their drywallers said he was told not to replace a section even though he highly recommended it. The contracted jelly was reluctant to fix it. They installed carpet today and scratched all the dry wall and pint we waited for for months. How are these guys in business and how does an insurance company recommend them?

Approximate cost of services:
$15,000.00
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Company Response

Sorry to learn of your experience for the second phase of your emergency restoration. On Side prides itself on solid communication and quality workmanship. This was obviously not your personal experience. We hope that all has now been resolved.