Kristy Glass Co

The finishing touch to our bathroom renovation was the glass shower door. We asked Kristy Glass to come in and measure. They measured and quoted us two weeks, which is reasonable and not a problem. The issue was the 3 (three!) times that the manufacturer and the installer made the door incorrectly! When it was actually cut properly, they told us verbally of our installation appointment, to which the installer did NOT show up. Finally, after nearly 6 weeks of appointments and taking time off work to be on site, we got our beautiful shower door. Good quality door, well installed, but poor customer service to make their numerous errors corrected.

I moved into a new place and instead of having an unattractive shower curtain I decided to have a glass bath/shower door instead. So I did some research to find a suitable local glass business. I went with Kristy Glass, stepped into their store and I got an immediate estimate, and an appointment for a staff member to come out to take measurements the next day. The person was very helpful, explaining things well. The next step was for me to e-transfer a deposit for them to do the work. They told me the time estimate. And this is the reason for the five stars, they showed up with a beautiful shower door as promised on time. The installation took some time because they wanted it to be perfect. And perfect it is. So to summarize: top quality service, top quality product and the estimate was precise. A correct estimate is rare, very rare. I can highly recommend Kristy Glass for bath/shower doors.

We had a shower door installed by Pacific Shower Doors June 2014.
It leaked from the beginning, and the man he sent to fix the leak did not fix it. ( He did not even examine why it was leaking and installed a metal strip where it would do no good). I tried very had to get them to come and fix it and in the end I gave up.
Then 18 months later the sliding door malfunctioned and we could not open or close it so we could not use the shower. We phoned Pacific Shower doors to come and repair it. We were willing to pay for the repair because there is no warranty on the parts and labour after six months. They told us they were too busy to help us out which I consider very poor after sales service. However, I later phoned Kristy Glass and the owner came and fixed both problems inside of an hour at a reasonable cost. I am very pleased with their service especially after all the trouble I have had with Pacific Shower doors.

Sergei and his team installed over 300 sq. f. of mirrors in my kitchen, gym and basement. Installation process went smooth and they were friendly and professional, asked all my questions and addressed all my concerns. I love the work they have done and it was pleasure to deal with Kristy Glass Co. Highly recommended business. Thank You!