International Pool and Spa Centres Mississauga

Purchased our first hot tub here (Coast brand). Knowledgable service and superior customer service from Mike and Alex. Highly recommend!
From the time of purchase to attending hot tub school we have been very happy with the service.

We purchased a hot tub at the Toronto Home Show. We were impressed at the service they offered, including the spa school, and that they are located very nearby. (Sadly they only have the spa school on Sundays, which we could not do, but they gave us a rundown on the same information and a packet to take with us.)

Unfortunately, there was a mix up and the tub that was delivered was not the model we had ordered. They were very apologetic and Mike was up-front about remembering our visit with them at the Home Show and that we had wanted this specific model - but the wrong one had gotten written into the contract. Together with Laura at the head office they went above and beyond in getting it set right. We'd have to wait about six weeks for the right one to arrive from the factory but in the meantime, they offered to let us keep the first model and even use it.

We've just made the switch. In both deliveries the men were quick, efficient and, despite the size of these things, brought them in and out with ease. We are quite pleased with the new model - we are not a tall family and we find this configuration suits us much better. Also we find the placement of the cover is a HUGE improvement. In the previous model, the cover covered the control panel when it was open. We couldn't see what temperature it was, which was very important as I'm expecting and our young daughter LOVES to play in the water too. Also the placement of the handles on the new cover makes much better use of physics and makes it far easier to open.

So though there was a bit of a snafu, through their excellent service all has worked out well.

Recently was discussing with my wife that it was time we got a hot tub. After shopping around we finally decided International Pool & Spa was our best bet. The staff was exceptional, providing us with everything we needed from start to finish & they treat you like you're friends or family. The whole purchasing process was smooth as ever and we now enjoy our tub every night of the week! We can't thank Mike, Alex and all the staff who helped along the way enough.

Bought a pool from Mike and Alex at international pool and spa centre on Hensall circle in Mississauga. They are both very pleasant and honest to deal with. The price was very reasonable and the delivery of pool was on time. Both of these guys and staff very helpful in my learning curve with pool. I was so pleased with their service etc I bought a hot tub. They were so informative as how the set up is done. It was very quick. They also offer a spa school to assist with learning. I love both the pool and hot tub so much I should of done it years ago. If your are in the market for either you
consider using these guys.