John was great in his assessment, walking us through both points of weakness (fortunately, few) and points of strength in the design and repair of our first house. He answered all our questions patiently and raised many points we didn't even know to ask about, so the home assessment was really more of tutorial: Home Design and Maintenance 101. We learned a lot and were glad to have his lengthy, illustrated report for future reference. We would call him again, either for a full assessment if needed or just for advice about future maintenance needs. He was very friendly and pleasant to work with.