Furnace Solutions Heating & Air Conditioning

Heating & Air Conditioning
Edmonton AB T5T 4M2
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Write a Review

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HomeStars
Heating & Air Conditioning
Furnace Solutions Heating & Air Conditioning
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73%

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Reviews by rating (past 12 months)

Reviews for Furnace Solutions Heating & Air Conditioning

Average customer rating:
9.9 10 (401 reviews)

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Abdul
Abdul
1 review Edmonton, AB
10/10

Trane AC

Both Tim and John did a wonderful job installing my new AC. Very professional team and they did a wonderful job. Professionally installed the ac and didnt leave a single mess behind.

Approximate cost of services:
$4,000.00
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Company Response

Thank you for taking the time to share your experience with us Abdul, Tim and John are great assets to our team, we are happy to hear that their professionalism and cleanliness has exceeded expectations. Thank you again for choosing Furnace Solutions!

cindy
cindy
1 review Edmonton, AB
10/10

Air conditioning

Very happy with Furnace Solutions. From the sales rep that came and provided a quote to the staff that came out for installation of the air conditioner. Very knowledgable and professional.

Approximate cost of services:
$3,695.00
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Company Response

Thank you for your review Cindy, we take pride in offering you the most from your experience with us during each step of the process. Thank you again for choosing Furnace Solutions, and we look forward to do business with you in the future.

Kim
Kim
1 review Edmonton, AB
10/10

Air Conditioner

Furnace solutions was nothing but professional during the entire process. Lots of phone calls to ensure we knew what was going on and when they were going to be there to do the install. The guys that did the install were very professional and worked efficiently. They even replaced our thermostat as it wasn't working properly. They explained everything well and cleaned up after themselves.

Approximate cost of services:
$3,000.00
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Company Response

Thank you for sharing your positive experience with us Kim, we love to hear that you felt informed and attended to during each step of the process. Educating you on your new addition is something that we feel is very important when making a new commitment to your home. Thank you again for choosing Furnace Solutions! We look forward to doing future business with you.

mgisi
mgisi
2 reviews Sherwood Park, AB
10/10

Exceptional Service

Needed some service on ductwork relating to original homebuilder (20 yrs old). Mitch & Nolan showed up early (love it) andfixed it quickly. Once again, very pleased with Furnace Solutions.

Approximate cost of services:
$0.00
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Company Response

Thank you Mike for you review, we are happy to hear we have proven to get the job done efficiently and effectively for you. We appreciate your business, thank you again for choosing Furnace Solutions!

j&bbouchard
j&bbouchard
1 review Edmonton, AB
10/10

Air conditioner install

The staff from Furnace Solutions were very knowledgable, courteous, and efficient. They arrived on time and completed the work much sooner than I had expected and then went through everything with me. All in all it went very smoothly and I would highly recommend them to anyone.

Approximate cost of services:
$3,800.00
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Company Response

Thank you for your review Jill and Brad, it was our pleasure doing business with you, and we are pleased to hear that our diligence to service has left you feeling looked after. Thank you again for choosing Furnace Solutions! And we appreciate your reccommendations!

Mike in Edmonton
Mike in Edmonton
1 review Edmonton, AB
10/10

Look no further, Furnace Solutions hands down!

I rarely leave reviews because I find the service industry has been saturated with useless individuals trying to make a quick buck. However, I have found an exception to my comment above and that is all thanks to Furnace Solutions. From the beginning, Ryan was polite, professional and definitely knowledgeable. Discussing price, options and install was a breeze with Ryan as he was able to get me the right fit for my current needs, as well as having a warranty, product and services which no other competitors could match. I opted for an a/c unit, garage heater, and Nest thermostat which could be done all at once and with no hassles. We had some confusion on the install day but it was rectified immediately and scheduled for a day that worked best for both of us. On install day Tim and Mitch called first thing in the morning to confirm, and they came to my residence on time and prepared. They welcomed me to watch them work their magic as they educated me while I was a fly on the wall. The guys were very professional and knowledgeable and were definitely proud of their work, and which they should be. Looking at my neighbours a/c install looks like a 5 year old child with a wrench installed theirs verses mine, all the piping and cables were tied in nicely and properly secured, insulation was put in the right places and there was no mess. When they installed the garage heater, the exterior exhaust pipe stuck out a couple feet too much but I emailed them that night and they had Matthew come out to fix it the next day. I am pretty anal about products and services but these guys did everything to ensure that I was happy. Thanks Furnace Solutions!

Approximate cost of services:
$7,100.00
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Company Response

Thank you for taking the time to share your incredible experience with us Mike, it honours us that you feel so strongly about your positive experience. It is customers like you, that make us keep striving to provide the best quality and service each and every day. We want to ensure each step of service during the process is quick, easy, and painless while providing the highest level of customer service. Thank you again for the wonderful review, and thank you again for choosing Furnace Solutions!

Private User
Private User
Private User reviews Edmonton, AB
10/10

Furnace maintenance

I called around and their price quote was the lowest. This was the first time anyone showed me how to changed the filter on my humidifier. They also found a small gas leak in the furnace and fixed that. Good service - good price.

Approximate cost of services:
$150.00
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Company Response

Thank you for taking the time to share your experience, we take pride in giving our customers the best service, that includes you having full knowledge out the additions to your home and how to use them. Thank you for choosing Furnace Solutions!

sbjmom
sbjmom
1 review Edmonton, AB
10/10

Furnace work

We needed our furnace disassembled and reassembled to accommodate moving a new washer in. They went above and beyond to help us out!

Approximate cost of services:
$150.00
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Company Response

Thank you for taking the time to share your positive experience with us, to us here at Furnace Solutions customer service is not only going above and beyond, but treating our customers like family. Thank you again for choosing Furnace Solutions! We look forward to your future business.

joviegirl
joviegirl
1 review Sherwood Park, AB
10/10

Amazing a/c install

To start, Scott arrived on time, called previous to his arrival and even offered to bring us a coffee or tea. He gave us many options and didn't try to upsell us on anything. Jon and Matthew arrived, and blew us away with their professionalism and quality of craftsmanship. After the install they gave us a thorough demonstration on the air conditioner and made sure we knew how to operate it. Ultimately super pleased with these guys. Great job guys!

Approximate cost of services:
$3,500.00
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Company Response

Thank you for sharing your experience with us, it gives us great satisfaction to hear that the level of customer service and professionalism we've provided made the new addition to your home a positive experience. Educating our customers on how to use our products, while maintaining the highest levels of service is what we strive for. Thank you again for choosing Furnace Solutions.

Brenda
Brenda
1 review Edmonton, AB
10/10

Air conditioner

Had a problem with air conditioner making vibration noises. Furnace Solutions came next day as promised and were able to solve the problem. Courtesy calls before they arrived were appreciated. Excellent customer service. Always friendly and intent on finding solution.
Thanks!

Approximate cost of services:
$0.00
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Company Response

Thank you for sharing your experience with us, we stand by our word here, and we take pride in providing you an unparalleled level of service. Thank you for choosing Furnace Solutions.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Furnace Solutions Heating & Air Conditioning

Furnace Solutions was built to give you customer service like no other . Dealing with furnace repair, furnace installation, air conditioning repair, air conditioning installation and all HVAC services. We believe in high quality, clean work and attention to detail at a reasonable price. We wanted to offer our customers ...
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