Ryan installed the A/C years ago, when he was with a different company. We had some issues with the actual unit (it failed) and we were not happy with the way that company dealt with it. But I WAS happy with Ryan. He was very professional, friendly, and explained things VERY well to me (the lady of the house! lol) A few years later, when we decided to replace our furnace and hot water tank, I tracked him down (he was now with Furnace Solutions). I'm so glad I kept his cell number! He gave us some options and very reasonable prices. I'm not kidding - we got a quote from another well-known company (doing our due diligence) and they were nearly double the price!! Of course, trying to tell us we needed things we didn’t or charging for little extras whereas Ryan said "No worries - I'll include that". The installation went very well. There was a small issue and it was dealt with immediately. In fact, while they were tending to that, we discovered one of our water pipes was leaking!! Ryan called and had someone bring what was needed and he was able to fix it right away at NO CHARGE. After the trouble we had with that company years ago, great service is VERY important to us and we got that with Furnace Solutions! We love our furnace and hot water tank and would not hesitate to recommend them.
