Dixon Commercial Investigators

Moving & Storage
Toronto ON M4M 3H1
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Moving & Storage
Dixon Commercial Investigators
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41%

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Reviews for Dixon Commercial Investigators

Average customer rating:
5.6 10 (16 reviews)

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Adam
Adam
1 review Calgary, AB
0/10

Save Your Money! You'll need a Collection Agency to Recover Your Membership Fees!

Save your money! They are all over you to collect your membership fees and then disappear after they get it! With how persistent they are on the sales end you expect that they will do the same to collect for you, but I couldn't even get reply emails to my requests for credit reports on possible clients, so how could I ever trust them to collect money for my company? Stay away!!!

Approximate cost of services:
$2,400.00
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pavneet in Brampton
pavneet in Brampton
1 review Brampton, ON
0/10

Waste of money

This was the biggest waste of money ever. Dixon promised you the world. There is nothing that this company will do for you to recover your money. They are in the business to collect massive membership fees and then do NOTHING! They have misleading advertisement Accounts listed over three hundred dollars are collected at only ten percent with guaranteed results. They do not try to collect for months until you are basically forced to go into 'phase 3', it's when they might put some effort, which I doubt, as they will get more commission. Not a single penny was collected by them, no proof of working the files ever provided, employees have extremely demeaning tone when you ask for any update or any kind of supporting documentation for the work. Before signing up with them, your phone will be flooded with calls and voicemails from their sales department with all fake promises and once you sign up and paid their membership fees, they never answer your call, never return the call even if you leave 100s of voicemails. They say online portal has everything but believe me literally there is nothing, not even debtors name, how much they owe, what progress have been made so far, nothing. Whatever you do, do not do business with this company. We have horrible experience with them and deeply regret ever selecting them. If I could rate them negative that would have been more appropriate.

Approximate cost of services:
$1,000.00
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Upset Client
Upset Client
1 review Cobourg, ON
0/10

NO COMMUNICATION

After signing with Dixon, I have not heard a word back. It is impossible to reach anyone. I pretended to be a new client and asked for sales, and was informed how they would proceed- when I stated I was already a client, and they had done none of what she was proclaiming- she hung up on me.
I cannot reach the customer service, or sales- it seems as though they have "blackballed" my communications.
Avoid this company at all costs- they promise everything, and produce nothing!
$1300 sign up fee totally wasted!!

Approximate cost of services:
$1,300.00
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Disgruntled client
Disgruntled client
1 review Niagara Falls, ON
0/10

Do not trust them

I was a client of Dixon Commercial. Our contract was over with them for 6 months and we tried to withdraw from them collecting on one of our debtors. They would not stop perusing the debt and eventually they managed to recovered only a small portion of it. By asking them to stop perusing the debtor in the fine print of the contract there is a clause and now we had to pay out what their percentage of the debt would have been if they collected all of it which they did not !!! Meaning not only did we lose the initial money to our client Dixon ended up charging us thousands of dollars and we recovered nothing . In fact the whole endeavor involving Dixon cost us. Please be very careful when engaging this company and read the fine print of the contract VERY carefully before you sign anything .

Approximate cost of services:
$5,000.00
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Private User
Private User
Private User reviews Sault Ste. Marie, ON
0/10

Nightmare

rude avoides any chance of actual respectful communication and this is as a client not towards the people they are soposed to collecting from
Portal says 30,000 recived 40k owed refuse to give any information of file and our money but Nemours calls and mail saying we owe the 12k and intrest growing

Approximate cost of services:
$40,000.00
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Aluminum Railing Toronto
Aluminum Railing Toronto
0 reviews Markham, ON
0/10

Dixon Commercial - False advertisement, Hidden fees, They will sell you off as their client

I have paid $864.00 to open an account. I have customers that did not pay, which includes a judgment in the amount of $86.000.00 + interest which would be around $97,000.00, to make a very long story short... a while later they informed me that it is useless and that they went after the guy and had no chance of collecting the entire amount, after a back and forth for 2 weeks, I offered a settlement at $25,000.00 lump sum, in the end, Dixon Commercial convinced me to accept $22,500.00, to which I finally said yes, thinking that $22,500.00 minus they advertised fee of 10% would come to approximately $20,000.00 in my pocket, better than nothing but not even close to $97,000.00. At that point they received my payment from the person that owed me, ... They kept my payment in their office for almost 2 and half months, from Dec 31 2021 till March 04 2022, 20 phone calls later and a lot of runaround on my behalf from every single one of their employees (let's not forget that these people are supposed to be looking for my best interests, because I already paid them to set up an account and become their client), telling me all kinds of stories they finally sent my cheque, and Surprise Surprise, I have received a cheque from Dixon Commercial in the amount of just over 12,000.00 (See Attached Pic), these horrible people not only convinced me to accept a minimal amount as settlement, they also took from me almost 50% of the recovered funds, that on top of basically selling me off as their customer I would like to get in contact with any and all victims affected by this horrible company. Please contact me... I would like to file a class action lawsuit against Dixon Commercial Investigators

Approximate cost of services:
$9,800.00
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Becky in Toronto
Becky in Toronto
1 review Toronto, ON
10/10

Great collection agency

First off these guys are listed as a moving company and they are not they are a collection agency secondly they have done amazing work for us recovered tons of money

Approximate cost of services:
$700.00
0 of 2 people found this review helpful.
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larsbulgrid in Toronto
larsbulgrid in Toronto
1 review Toronto, ON
10/10

Successful partnership

After spending way too much time trying to get my clients to pay what they owe, I came to the conclusion that I needed help. I tried dixons service, and it has proven time and time again to be a great decision. I now waste no time trying to collect and just submit it to them. Although I would much sooner collect all of the money, some is much better then what I was getting. I will gladly pay 10% to not have to worry about it.

Approximate cost of services:
$700.00
2 of 3 people found this review helpful.
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Maggie in Jacksonville
Maggie in Jacksonville
1 review Saint Quentin, NB
10/10

Great all around

The sales rep was really helpful in getting me to understand that write offs don’t need to equal never seeing my money again. They can go after them and the money can be collected.

Approximate cost of services:
$7,000.00
0 of 2 people found this review helpful.
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Private User
Private User
Private User reviews Toronto, ON
10/10

Top Marks

Top Marks foir these guys got everything I was looking for from them and a fraction of the costs I was expecting to have to pay. Will allways remenber this and allways recoment you guys

Approximate cost of services:
$4,400.00
1 of 2 people found this review helpful.
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