- Approximate cost of services:
- $4,898.00
- Company Response
I am sorry to hear about this experience. If you could kindly connact the office, we would like a manager review your file. Please call us at 613-237-4040.
I am sorry to hear about this experience. If you could kindly connact the office, we would like a manager review your file. Please call us at 613-237-4040.
We can appreciate your frustration, unfortunately I am not sure who you are so I cannot comment on weather or not you have called for service in the past due to this issue or if you have conducted regular maintenance. Ductless units just like other air conditioners need regular maintenance to make sure that everything is in proper working order and to keep the condensate lines free of dirt build up. Just like you would have an oil change on car. We do reach out to our clients yearly as a courtesy, to remind them that it is time to do a maintenance, but the choice is that of the homeowner if they wish to have it done.
Please contact us at the office to discus this further.
Bad service and abusive charging
Stan's has been around for over 50 years and we hold customer service at a very high standard. It is unfortunate that a dirty filter has caused more issues than just with the equipment. as the owner of Stan's I would like to meet you at your home to discuss any of your concerns. Please call the office at 613-237-4040 to set up an appointment to meet.
Thank You,
Lyle
AC Heat pump with ductless unit
Thank you for choosing Stan's!
install new furnace and air conditioner
It was our pleasure! We love making people happy!
natural gas HW and fireplace installation
Hey Ken A, thank you for the feedback. Our apologies if a delay caused some inconvenience and our technician will be around quickly to collect his jacket. We’re always trying to improve and great feedback like this helps us immeasurably.
Thank you so much! We love when our customers are happy and recommending ! :)
Removal and replacement/new install of hot water tank, a/c & furnace.
Thank you Coleen! We really appreciate the kind words :)
Thank you for choosing Stan's!