Run fast... and than slam a door literally to another complex
After an absolutely pathetic sales pitch full of non truths.
I was forced to take my original review down in order to get the 1st repair done 3 days after install. We were pretty much told they wouldn't send anyone unless I agreed to take my negative reviews down. I ended up literally blocking our salesman via text & email and he was full of excuses half trues and lack of accountability after being our 12 wks late on our order.
The Install itself was fine. Good team of men.
A cpl small tissues he did fox after I took my reviews down.
Now I've spent far.too much time the last.3 wks sending 3 emails and calling. Yesterday I was told manager Rita would call me back today and still not
Frustrated is an understatement.
My front door again doesn't lock! 2nd time since Install!
A terrible safety issue.
My brand new storm doors have no resistance and slam.
I was assured a prompt response to warranty claims when I spent almost 15k replacing my entire home windows & Doors.
At this point maybe a small claims & BBB complaint will get their attention
- Approximate cost of services:
- $14,000.00