Pristine Plumbing & Drainage

There is nothing like feeling instant peace of mind, when you have an extremely busy life schedule and need urgent professional advice and follow-through with completing a job, especially during this COVID-19 quarantine. Daniel and his team certainly provided peace of mind, from the initial consultation to completing the task of fixing our water pipes that were fractured by tree roots. He took the time to explain and show us the issues, plus provided photos and a plan to fix the issue as quickly as possible. Three words: punctual, professional and skilled! We're very impressed and have already recommended Pristine Plumbing to others. Thank you; and "go, Bristol Rovers, go!"

Andrew was amazing really persevered and fixed my bathroom sink without cutting into the wall as previous plumber wanted to do highly recommend Pristine Plumbing Left area clean and answered my questions You can’t go wrong using this company first time ever left a comment about any company who made repairs to my home

MICHAEL show up earlier than schedule. Which is great! I was worry about where the leak was coming from. He asked me for permission to open the garage wall to look at the leaking pipe cuz the vent was blocking it so he can accessed it from the inside. He found the pin hole leaked and replaced the pipe t- size pipe. He cleaned up after he did the work. The area he cut out was neatly cut. I can just taped it back after cuz the dry wall I have was very light. The leakage was fixed. I thought it came from several area. But it just came from the hole he found. After he fixed it, no more leakage anywhere else.

Our nearly 100 year old clay sewer pipe was causing backups roughly once a year for the last year and we decided it was time to get it fixed. Daniel did a camera inspection to confirm that we needed the pipes replaced rather than repaired. His estimate was a bit higher than the companies that do trenchless repairs but this seemed like a more thorough and durable solution. He and his crew did a great job, finishing sooner than expected, and the only sign they were there after is the crushed gravel strip in our parking area, which we're waiting to settle before repaving. Communication was great and thorough and we will be using Pristine Plumbing for future plumbing jobs. I'm confident we won't have as many plumbing needs in the future now that the sewer line is replaced, though!

Had pristine plumbing work on everything from interior toilet replacement to exterior hose bibs and always been happy. With the hydrant they provided an accurate quote and good detail on the work to be done. they had a clean and professional job site and finished the work on time and on budget. Will continue to have them do work on our house as the need arises!

Daniel did a great job and promptly responded to my request. Even gave me a quote by email after looking at the pictures of the issue.

The guys at Pristine Plumbing did a great job installing a bathroom for me and even went the extra mile just to make it look the way I wanted it.

I shopped around a bit before choosing Pristine.

One very popular outfit gave me a jaw-dropping price just for the bare-bones repair, and then a 5-digit price for a complete replacement of the PVC piping from my property to the city water service line, because “you never know when it will break again and possibly flood your house”.

Needless to say, I didn’t go with them and am glad I chose Pristine.

Daniel at Pristine provided me a quote within a matter of hours, and at a price I was comfortable with. He said that the problem was most likely the fitting where my line met the city shutoff (and he was right). No fear-mongering whatsoever.

Michael and Daniel were able to perform the work two days later.
- they arrived on time
- they completed on time
- they did a wonderful job of replanting the shrubs they had dug up to get to the source of the leak, and of putting all the soil back

Prompt, responsive, fair, very professional.
I would 100% use them again.

Excellent service, fast and professional. Our bathtub was draining incredibly slowly as we live in an apartment building I wasn't sure how to go about unclogging the drain. The plumber arrived at our place and was very friendly and courteous. Took about 15-20 minutes to fix the clog and pull out a huge amount of hair and debris that was causing the blockage. We even got some tips and suggestions on what to look out for in the future if there are any other issues. We will definitely use Pristine Plumbing & Drainage again if we ever need plumbing service.

I contacted Pristine Plumbing and Drainage in December 2019 concerning ground water ingress into an addition on my home. I was impressed with the company from my first meeting with Daniel who came out to assess the extent of the problem. He had equipment that enabled him to identify the location of the drainage pipes eliminating the need to dig up a large portion of the yard. The remediation work was extensive, but each step was clearly explained to me. The job was completed quickly with a minimum of disruption and within the quote I was given. The water ingress was completely resolved as were the overall drainage issues.
I called the company about a month later regarding some sealant seepage and they returned within a day to fix it. These guys are expert at what they do, have great customer service and are personable and forthright. I highly recommend them.