Gentry Roofing & Flat Roofing

Hired April 2007 and paid in full for a new roof to repair leaking on newly purchased older home. Water coming in windows, down walls, through ceilings and we assured that increasing the water sheild and replacing roof, and enlarging downspouts etc. would solve so we did all. The winter and freezing proved Darren(owner)wrong and even the staff(Darren never attended) sent to shovel off our roof said it needed to be fixed. I have since taken this up with consumer affairs for our Consumer protection act rights to be enforced...failing this i have to re-pair and seek legal action. NOVEMBER 17th 2008 we had a leak in another area on Saturday and emailed them and today they actually showed up to fix this today and the gentleman was pleasant and truly hoped to satisfy me and resolve the problem. We are hopeful that it as well as the other is resolved at this point but if not we are hopeful that their approach to service has changed...time will tell but i thought you should know.

March 16, 2009: This company has since made good on warranty issues this winter...i have adjusted the rating in appreciation for the fact and like to say thanks for them doing it.