If I could give Norm Shubat from EuroStar Windows and Doors 15 stars I would! He came to quote on a new entry door and sidelight system (arriving on time, in a snowstorm). Upon noting that our entry door's half glass window frame was fractured and the glass was half falling out of the door and at risk of shattering due to sitting on the frame screws, he replaced the window unit right there FOR FREE and it was not a simple task. I had tried to do this already myself however the previous homeowner had cut the window hole in the existing original steel door, and I could not make the new window fit the aperture as the steel edges and foam core were cut unevenly (probably why the frame eventually cracked, it was under compression). Norm was able to carefully rough out a larger opening despite having only my hammer and drill (no metal files or chisels), and he installed my new window beautifully. He clearly took pride in making the window sit evenly and making the old door look as good as possible. He also pointed out an area where the previous homeowner had made an error with one of the door hinges which we will now fix. He took care as well to keep my home clean during this process. He would not allow me to pay him for his time. Basically he is a great guy and did great work and clearly knows exactly what he is doing and how to do it. I would absolutely hire him to do the full entry installation for a new door system. Also, the other individuals I spoke with on the phone from Eurostar were professional and helpful. Their rough quotes also seemed substantially better than those at the Home Depot. I am very impressed with this company. Thank you! - Althea B
- Approximate cost of services:
- $0.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Thank you for your review Althea!