Msj Moving And Auto Transport

The moving men were so amazing! Great guys. The only problem I had was with the lady on the phone. She is not very professional. I think when your calling a business the person picking up should greet you. They should state the company name and their name. Not just pick up with an angry sounding hello. She did get the company out to me but she was just not pleasant. I was told my moving truck would be there at 12. 12 came and went and I called her back around 12:40 asking where they were. She was rude when she answered. I said they weren't here and she just said "ya well". What!?!? No sorry, no approx time, no apology. She said the movers would call me back. 40 min went by and nothing, so I called again. she made me feel bad for calling back!?! I just don't understand how she represents your company?

After reading all the great reviews about MSJ they where my 1st choice. The driver was great. Handled my car with care. Fast service and great price.

Thank you Danielle

I Recently hired MSJ to move my 3 Bedroom house within Sarnia and the crew was great. Fast, Freindly no smoke breaks. Booking staff was very professional and friendly. I would definetly recommend them to anyone who needs a mover.

my quote stated they would begin between 9 and 10:30 am the movers didn't arrive until noon then had to set up the truck they did work quickly but that was also because I had everything ready and organized had to borrow tools and didn't assemble anythingdoesn't seem like a professional moving company at all

The guys MSJ Moving sent were phenomenal. They were professional, careful with all my belongings - taking extra care and wrapping some very old pieces I was moving, as well as all my household belongings. They were quick and efficient. I would highly recommend them and will refer to anyone looking for moving services. Thank you, MSJ.

OMG!! These guys are great. No damage, no hassel and no
hidden surprises.. The crew was wonderful, the sales rep was
on call every step of the way.. Thanks for my first time moving experience done with such care and stress free. I will for sure use this company again..

A.C

what a crock of crap. hired them to move a truck from alberta to some location in milton ontario(not even sure its their dock?)

nice at first to talk with/email but after i make a complaint about my mirror being damaged all of the sudden they aren't so nice. imply im not being truthful about it, ignoring emails, telling me they will call me to sort it out and they never do. find out they didnt even do the work themselves, they sub contracted out the work to someone else so they have no idea what actually happened, tell me to go through their insurance but never give me the number, tell me to deal with the company that did the moving. excuse after excuse. i have email after email where it shows just how they treat customers that are not happy with how things went. just look back at all the negative ratings they have. instead of apologizing they blame the people that they screwed over and tell everyone reading that they dont need to worry about those negative ratings as those customers dont matter.

they stopped replying to me now for a month when i pointed out that they said "Customer satisfaction is our guarantee.." only when the customer is happy i guess

#edit

they do such a great job and im not being truthful about the company they sub contracted (breaking my mirror) that they li ed to homestars about me even being a customer of theirs, trying to get my review taken down.

look at their response as well. shameful.

Excellent work, quick and efficient. I will highly recommend and use for my next move

Had to move some large furniture items including a stacking washer and dryer. It was
well worth it.