The moving men were so amazing! Great guys. The only problem I had was with the lady on the phone. She is not very professional. I think when your calling a business the person picking up should greet you. They should state the company name and their name. Not just pick up with an angry sounding hello. She did get the company out to me but she was just not pleasant. I was told my moving truck would be there at 12. 12 came and went and I called her back around 12:40 asking where they were. She was rude when she answered. I said they weren't here and she just said "ya well". What!?!? No sorry, no approx time, no apology. She said the movers would call me back. 40 min went by and nothing, so I called again. she made me feel bad for calling back!?! I just don't understand how she represents your company?
- Approximate cost of services:
- $425.00
- Company Response
Thanks for the great review. I apologize for the lack of communication. After you booked the move at 9:00am I tried my best to have the guys arrive as soon as possible. Our London trucks where booked out so we dispatched our hamilton crew and once they got out of there call zone they lost frequency. I will let the crew know you appreciated there great service.
Sincerely Danielle