Stars A1 Maid Service

House & Apartment Cleaning
Toronto ON M3N
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72%

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Reviews for Stars A1 Maid Service

Average customer rating:
8.5 10 (42 reviews)

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Private User
Private User
Private User reviews Vaughan, ON
10/10

Move In Cleaning

I was renting my house out, and the tenants have left the house in an extremely filthy condition. Words cannot describe how bad the condition was. Special thanks to A1 Maid Service, who did a thorough job in cleaning up the huge disaster that the tenants have left behind. My house is now super clean.

Approximate cost of services:
$500.00
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Company Response

Thank you for the review. We always go the extra mile to make our customers happy. Hopefully the next tenant will appreciate the beautiful home they are renting and treat it as such. - Stars A1 Maid Service, Clinton, Manager

greenwoodgerrard in Toronto
greenwoodgerrard in Toronto
2 reviews Toronto, ON
8/10

Reliable and efficient cleaner

Hazel cleaned our semi this week and was great. She arrived early and efficiently completed the job with much attention to detail. The house still sparkles four days later. I highly recommend Hazel and Starts !1.

Approximate cost of services:
$80.00
1 of 1 people found this review helpful.
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Company Response

Thank you for the review. We as always go out of our way to make our customers happy. Hopefully the next tenants will appreciate the beautiful home they are renting and treat it as such.

Mariana in Toronto
Mariana in Toronto
2 reviews Toronto, ON
0/10

Beware - They break stuff and won't pay for it

I've used them for a while now and was generally happy with them. I'm really disappointing and hurt by the incident that happened, as I actually felt like I had a good relationship with the proprietor and cleaning ladies. But I guess business is business and this business has no integrity.
Anyway, long story short, they chipped a mirror in my bathroom and refuse to pay for it. The proprietor said that the lady says she didn't do it (of course she does) so he won't pay for it. So I guess I did it and am trying to get them to pay for it?
Anyway, one of the reasons I hired them in the first place was because he told me they have insurance and would cover any damages. Stupid me, I believed it. In fact, when they broke a wheel off my vacuum cleaner a while ago, I gave them a second chance, because the guy said he would repair it (though he never did - there was no way to fix it, as they broke the plastic off the main body of the vacuum, so we just bought a new one and I didn't bother asking him to pay for a new vacuum - thought I was being nice). That will teach me.
So, please beware, though they seem very nice and will tell you what you want to hear, when things go awry, you're on your own.

Approximate cost of services:
$120.00
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Company Response

We have been servicing this customer for over 5 years without any issue. She had a old shark vacuum purchased from Walmart which wheel fell off due to wear and tear. We offered to purchase a new one similar but up to date model from Walmart. We deducted the cost for the vacuum from her next cleaning. She wanted us to call our insurance to repair some damages done in her home from someone else. She was told we could not file a false claim with our insurance. If we file a claim that was not our doing we could lose our insurance carrier. She was upset and canceled the service. We do not mind going out of our way for our clients but filing false insurance claims so you can do home repair is out of the question.

cindyshattler
cindyshattler
1 review Mississauga, ON
10/10

Entire House Cleaning

The ladies were great! Friendly and did a great job. I always leave little things around to see if they notice and they always do! I'm never worried about leaving a key and letting them do their work. I love coming home to a clean house!

Approximate cost of services:
$65.00
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Matt
Matt
3 reviews Toronto, ON
10/10

Cleaning service

We've been using A1 for awhile now and have been very satisfied with their service. Great customer service and support.
Louise cleans our place and does a great job. She even organized the shoes in our closet which was unexpected. And always very friendly and nice.

We've had other cleaners in the past, but A1 is far superior.
Would def. recommend.

Approximate cost of services:
$95.00
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Private User
Private User
Private User reviews Toronto, ON
1/10

Cleaning Services

Horrible experience. Unprofessional. Arguing and raising their voice in the house repeated is unacceptable especially when the owners and children are in the home. This is not the kind of people you want in your home. Beware!

I spoke to the manager who was in some ways not surprised. He said he would speak to his staff and offered to give me a discount on the next cleaning.

Needless to say we did not go forward with this company.

Approximate cost of services:
$100.00
1 of 1 people found this review helpful.
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Company Response

I do not know who this is and I believe this comment was not meant for our company. We have never had a situation like this occur. I feel really bad for your experience but it was not us. Please contact us if you want a professional service.

Jason from Toronto
Jason from Toronto
16 reviews Toronto, ON
10/10

House Cleaning

Alyssia and Rochelle were both amazing. Very detail oriented like they were cleaning their own house. Clinton the owner was pleasant on the phone and booking was easy! I would recommend this company to anymore

Approximate cost of services:
$150.00
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Sean from Toronto
Sean from Toronto
1 review Toronto, ON
10/10

cleaning

Andrea arrived on time and did a fabulous job. Very polite and did a thorough and efficient job at cleaning my place. She managed to cover more ground and did a better job than any of the previous hires that I had

Approximate cost of services:
$60.00
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Gail McHardy from Toronto
Gail McHardy from Toronto
4 reviews Toronto, ON
9/10

Home Cleaning Service

I confess I had let my house cleaning get out of control after I pulled some muscles in my let. Coupled with that I did a lot of babysitting of my daughters dog and there was a lot of dog hair around. When you get to that point it seems to go down hill!
A1 Maid Service sent Jenny and Louise in to save the day and save the day they did.in 3 hours they had the place neat clean and tidy and with help from Ai it is going to stay that way

Approximate cost of services:
$130.00
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Mark Hart from Toronto
Mark Hart from Toronto
1 review Toronto, ON
10/10

cleaning service

I have been using this cleaning service for about 4 years now and have been extremely pleased. The cleaner who has been assigned to me (Annessa) is highly dependable, very trustworthy and does a great job cleaning my condo.

Approximate cost of services:
$75.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Stars A1 Maid Service

Stars A1 Maid Service provides its customers with fast, clean, professional service. Our cleaners are friendly and experienced. Senior and disability discounts available. We offer flexible hours for your convenience. Our maids will wash and put away your dishes; clean the stove, refrigerator, and dishwasher; wipe up counter tops and ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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