Cleaning With Love

House & Apartment Cleaning
Vancouver BC V5M 4C3
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Reviews for Cleaning With Love

Average customer rating:
8.9 10 (19 reviews)

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Private User
Private User
Private User reviews Vancouver, BC
0/10

Overpriced Joke

The 'professional' cleaning company charged me $350 to clean my apartment. 3 young people showed up, one of whom started vacuuming and I noticed the vac was so crappy it barely picked up anything! They were using kitchen scour pads on my bathrooms and scratched the mirrors and stainless steel fixtures. They broke a photo frame, which was a gift, and told me to call the office.
Dealing with their office is a nightmare. I wanted to speak to owner who was mysteriously gone each timed I called, but I think the guy answering the phone - his name was Mo - was the actual owner and he was definitely dodging me, presumably to not pay for the frame. I didn't even request payment just wanted to discuss the terrible quality of the service at the price I paid.

It must be someone's job to post fake good reviews because the bad reviews I've come across so far are surely consistent with my own experience. Save your money and DO NOT call these people!

Approximate cost of services:
$350.00
1 of 1 people found this review helpful.
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Lydia in Vancouver
Lydia in Vancouver
3 reviews Vancouver, BC
0/10

Unfair practice to charge in full, decline on day and not receive even partial reimbursement for services not rendered. Ignored for 2 weeks at least now.

I paid in full after booking the appointment and on the day of, they refused to do any cleaning, not even to vacuum for my parents, who are senior citizens. I demanded at least 50% of my money back for services not rendered but no one responded to me in the last 2 weeks.

It is unfair practice to charge in full upfront and then on the day of the appointment decline services and not receive some sort of reimbursement. I am very disappointed. It isn't small amount that I paid as well.

A very unhappy customer.

Approximate cost of services:
$782.25
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Shawna in Vancouver
Shawna in Vancouver
1 review Vancouver, BC
10/10

Best un town!

Amazing team!

I trust Cleaning with Love will always do a fabulous job!

Highly recommended to anyone looking for a no stress team who will do an amazing job each time.

Best in town!

Approximate cost of services:
$109.00
0 of 1 people found this review helpful.
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Bri in Edmonton
Bri in Edmonton
1 review Edmonton, AB
10/10

Carpet cleaning

Cleaning With Love are absolutely great. Begaining with office staff , very professional. The technician James really knew his stuff. In and out fast , he even got a stain out that has been there for ages.

I love the name !

Approximate cost of services:
$323.00
0 of 1 people found this review helpful.
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Amir in Vancouver
Amir in Vancouver
1 review Vancouver, BC
10/10

Carpet cleaning

Called Cleaning With Love to clean my carpets, they accommodated me last minute when 2 other companies were fully booked for the holidays. They even gave me a first time discount. The technician got a stain out of my stairs that was there for years.

Approximate cost of services:
$197.00
0 of 1 people found this review helpful.
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Company Response

Thank you for the kind review.

Jonathan in Vancouver
Jonathan in Vancouver
1 review Simcoe County, ON
10/10

Home cleaning

The staff were very friendly and professional. I highly recommend them for maid cleaning.

I am very happy with my whole cleaning experience. Thanks for making my home back to great shape again

Approximate cost of services:
$187.00
0 of 1 people found this review helpful.
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Ben in Vancouver
Ben in Vancouver
1 review Vancouver, BC
10/10

Studio cleaning recommended

As a photographer I have to make sure my studio is always clean for my models. My days fly by and I am or with a client or on a computer photoshopping.

My partner and I are extremely happy with Cleaning With Love's Angels. I come in to the studio and it shines. I also love the lavender smell in my office after I came in.

I highly recommend their maid cleaning. 10 stars is what they deserve.

Approximate cost of services:
$282.00
0 of 1 people found this review helpful.
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Company Response

Great to hear of your wonderful experience.

shokohhasiri
shokohhasiri
1 review Vancouver, BC
10/10

Carpet cleaning

James was very polit and on time. The whole process was easy. From the office staff to the carpet technician everyone had great customer service.

I would refer them to friends and family.

Approximate cost of services:
$320.00
0 of 1 people found this review helpful.
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Company Response

Many thanks for a wonderful, warm comment.

jamshid K.
jamshid K.
1 review Vancouver, BC
10/10

Carpet cleaning

The booking was easy and very convenient. The staff were informative and very respectful. They fit me in last minute. I am very happy customer.

Approximate cost of services:
$327.00
0 of 1 people found this review helpful.
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Company Response

We appreciate your wonderful review.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Cleaning With Love

Greater Vancouver BC Office Hours: Mon-Fri 9am-4pm Service Hours: Mon-Sun 24/ 7 Sales and Client Support: 604-475-5683 Website: www. cleaningwithlove. ca     Services: Emergency Covid Disinfection and Fogging | Commercial & Residential Cleaning | Carpet & Rug Care Our Mission… To create more love and productivity in your life. By ...
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