Our furnace stopped working on a Sunday. Luckily with space heaters and a reasonable outside temperature we were able to wait until Monday morning to call a repair service. I found Home Stars online and after reading the great reviews for Excel Heating and Air Conditioning, we decided to reach out to them. Blake answered my call, and was able to make an appointment for that same day with us. He accommodated our scheduling needs so we could still get to work part of the morning and then have him arrive later in the afternoon. This was a great help right from the start. Once Blake arrived, he was right on time, he was prompt in troubleshooting the issue. He was very informative on why we had the issue we did, and he was able to repair the furnace to get it running great again, with a smaller financial impact then what we were expecting. I found Blake to be very professional, knowledgeable and polite, and we will absolutely use Excel Heating for our service needs in the future. Thank you Blake!
- Stephen & Cindy Rae of Edmonton, AB
- Approximate cost of services:
- $300.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Thank you for the kind review Cindy Rae. I'm glad that your happy with our service and look forward to serving you again. Have a great summer! Excel Heating and Air Conditioning