Excel Heating And Air Conditioning

We contacted Blake at Excel due to a Carrier furnace that quit working. Prior to this we had received a quote from another company that was suggesting we replace the entire furnace despite it being only 15 years old. Or spend over $3000 on parts which which over half were ultimately not needed. Luckily Blake was available the same day and diagnosed our furnace. It turned out to be a main board and thermostat issue which was a significant savings from the "other guy's" replacement "strategy". Happy with the timely service and Blake's professionalism. An honest technician.

We had our AC replaced in the summer of 2018 with the Carrier AC unit. We went with Blake from Excel Heating & Air conditioning from a recommendation from a friend. I know it has taken us awhile to put up a review, but I thought it would be a more reliable review if we tested out our AC unit for a few years. It is +31 in Edmonton today and we are very happy with our AC unit. Our house is a comfortable temperature. Last summer, our unit did freeze over and Blake was able to talk us through how to fix the problem over the phone, which was simple. He has even recommended other trades people to us in the past that have also provided stellar service. I would recommend Blake for his great customer service and reasonable pricing.

Blake serviced our furnaces and did a repair when we were getting error codes. Very transparent with explaining what was happening with the error codes we were receiving and costs were reasonable for the repair work and parts. He was happy to answer any questions we had and was very friendly, prompt arrival, and courteous. Very much recommend and will use them again for furnace service.

I hired Excel Heating and Air Conditioning to replace our older single stage natural vent furnace with a new modulating high efficiency furnace. I went through the process of receiving three quotes and ended up selecting Blake from Excel. I chose Blake not only for price but also in confidence that I would receive a quality installation based on all the questions I asked. I was looking for a furnace solution that would be highly efficient and make my basement more comfortable. Before the new furnace, my basement would always be around 3 to 5 degrees cooler than the main level. We ended up separating (zoning) the main level from the basement. Now I can control the temperature of the basement and it is very comfortable. Additionally, Blake is the only contractor that performed an ACCA heat load calculation to size the furnace to the home based on numerous energy efficiency upgrades over the years. We ended up replacing a 100,000 BTU input furnace with a 60,000 BTU furnace that modulates down to 24,000 BTU. Another contractor did not want to do the heat load calculation and simply wanted to replace the furnace with a similar BTU output as the old one, while the other contractor simply suggested a lower BTU furnace without performing any calculation. Blake is highly knowledgeable at his trade, very professional, and his finished installation shows attention to detail. I could not be more pleased with his service.

I initially called Blake to do a preventative maintenance on my furnace after I had moved into my home at the beginning of the year. I later got him to install A/C to be ready for summer. Blake is great. He’s very professional, and made sure that I got value for every penny that I had spent. He’s great, and I would recommend him any day of the week.

Submitted an air conditioner service request through the Excel website, and received a call from Blake that evening. Based on my description of the problem, and the age of my air conditioner, Blake felt it was likely (but not guaranteed) to be the dual capacitor in the outside compressor. Even though Blake was fully booked for the following day, he said he would come by first thing in morning before his other calls to check, and if necessary replace, the dual capacitor. Fortunately for me, the dual capacitor was the problem, and Blake quickly replaced it. As I have two air conditioners the same age, Blake suggested we also check the dual capacitor in the second compressor. Although still working, that dual capacitor was way out of spec, so I had Blake replace it as well. The entire service call took less than an hour, and I now have two working air conditioners that I confidently expect to see me through the summer. This was my first time using Excel Heating & A/C. I chose them because they're a certified Carrier dealer, and also because of the many positive reviews on HomeStars. I'm glad I did. Although I hope I won't need their help any time soon, I won't hesitate to call them again if I do.

Texted Blake late at night as our furnace motor died, he got back to me early the next morning and slotted me in that afternoon. Surprising - it was -30 outside so I assumed I would have to wait or pay an enormous fee.

Neither was true. Blake was on time and quickly replaced the furnace motor. The price was as he quoted me over text messages (well $50 less) and did not have an enormous call out fee or anything like that. His pricing was very honest compared to what I have experienced in the past with furnace repair and I did not walk away feeling ripped off. He also gave me the option of using a generic part or an actual Carrier part. At the end Blake gave a quick 5 minute lesson on cleaning the flame sensor.

The fan of course works, and still works, perfectly fine. Blake had cleaned everything up in terms of the mess he made and the area around the furnace was left exactly as it was before he came.

I would highly recommend giving Blake a call for any furnace needs, but especially if it's Carrier related. He has a lot of parts on hand and it can save time (which saves you money) if he doesn't have to leave to pickup parts.

Blake is the Very Best in Edmonton for any Furnace requirements.
Trustworthy, Knowledgeable an Expert in his Field.
I Know that his Work Ethic and Quality Service is Amazing !
Blake actually Cares from start to Finish and Beyond.
I did my research and I am a Happy Customer at Every Level Upon Hiring Blake to Upgrade my Furnace and Air Filtration.
With HUGE Gratitude, Thank You Blake !
Hard to find the REAL Honest and Best.... these days...
Blake is the VERY BEST for REAL !
You do not need to stress - you will be a Satisfied Happy Customer too !

Blake was prompt, reasonably priced, had all the necessary parts on hand (in which I needed a couple of major ones) and fixed a tricky issue on my Carrier furnace with cost effective options on the spot. An issue that I was already left out of pocket for and without a solution by a different popular furnace repairman that couldn't figure it out. Super friendly and reliable.

i selected Blake after having a number of recommendations and checking another company. Blake and his helper were very professional and competent in the removal of the old furnace and installation of the new unit along with adding a new air conditioner. The install was done on time as quoted and it is much quieter than the old furnace. The AC will have to wait for warmer weather to work but all the installation was completed. I would have no qualms about recommending this company and Blake to anyone.