Wpi Renovations

After looking for a long time we went with Scott & his team from WPI mainly based on gut & references. He was able to get us the dates we wanted, helped us work through a major kitchen & main floor Reno including ceilings, with 3 kids & 2 dogs & a cat. There was a few hiccups here & there throughout the Reno mainly with trades that Scott always helped deal with in a timely manner.
He helped us vision a different layout for our kitchen than we could imagine & was there for us step by step. It was done on time & within budget! Ty! We would definitely use WPI again & recommend them going forward!
One feedback that we could offer is to have more available time to answer questions or trouble shoot after hours. We are both shift workers & sometimes the 8-4 mon-fri hours aren't alway the best time for everyone to take calls, troubleshoot or answer questions etc. Even adding in 1-2 evenings/week for clients.
Ty WPI we love our new kitchen!

Scott was AMAZING!!!
When we were buying our home, we wanted to build a detached garage. We needed a quote ASAP in order to have it added to our mortgage. We had been given the run around by different contractors promising quotes and either they did not provide one or I kept having to beg.
Someone told me about WPI Renovations and Scott promised a quote within 24 hours. Well, 12 hours later we had a quote and it was less than other contractors. We moved in November and the garage had to be built in winter at the request of the bank- a task most other contractors did not want to commit to. It was COLD, and Scott and his guys completed it in less than 2 weeks in -30/-40 weather! If I had a question or concern, I would either get a call within an hour or he would pop by if I was home.
Best customer service I have ever received. I recommend him to everyone I know!
If you want something done well, efficiently, and with absolutely ZERO issues, give WPI Renovations a call.

great quality work and on time! the men were very kind to me and my dogs as well!

They did an excellent job in finishing our basement. Everything was done according to the plans designed by my husband. We were pressed for time because of our scheduled move so they were not given a lot of time to do the project but they came through two days before we moved in. The entire house was cleaned by their cleaning staff so the house was "move in" ready.

Another note I would like to make at this time is that Scott Werenka went above and beyond to help me, my son and daughter-in-law. Since my husband was in the hospital and my son and I had to meet with his Oncologist, Scott offered to help my daughter-in-law supervise what I call the "move from hell". He gave up his time to help us where we so desperately needed help, and for that my family and I will be forever thankful to him. He is one of the few remaining business people who actually puts people first with his thoughtfulness and kindness, and I would not hesitate to refer his services to anyone who might need them whether it be basement development, renovations, etc. My husband never did see the finished project because he passed away but I know he, too, would be pleased as I am. Thank you, Scott!

Scott & his crew did a wonderful job. His sub trades also were good and represented him and his company well. We had a small issue with a sub trade that Scott remedied immediately. Scott was attentive, flexible, and fair to our needs. I have already recommended Scott & WPI to friends and wouldn't hesitate to continue to send business his way as I know how I was treated and I would wish the same for friends and family.

Excellent job! WPI Renovations was very professional and built a high quality bathroom/laundry room and bedroom. In addition, the persistence to fix the water leak from before the project had started was greatly appreciated. Thanks again!

As a real estate investor having good contractors is really important. WPI has always been an excellent contractor and can handle both commercial and residential projects. I would highly recommend them for any projects big or small.

When our son and daughter-in-law asked us to come and live with them on the same property, we were faced with finding a contractor to build an addition to their house.
They had met Scott, from WPI Renovations, at the Calgary Home Show, and felt that he might be right for the job.
After several meetings with Scott and his Architectural Consultant, we settled on a building plan, and after a delayed wait for building permits (not Scott's fault), the work commenced.
Scott was very helpful with suggestions for, and tweaks to our building plan. He was also very flexible in allowing us do some of the work to save us money, and he also encouraged us to buy many of the required fixtures and appliances ourselves allowing us to benefit from sale prices and promotions on better than "contractor included packages".
There were some hiccups along the way due to staff turnover with some of the sub trades which caused some communication breakdown and inconvenience. We also found that Scott's popularity made him spread himself a bit thin, and we had to sometimes assume responsibilities that should have been addressed by him - nothing real serious.
We focused on building good relationships with Scott and his sub trade folks, and it has been our experience that positive team work is very important.
We are happy with the finished product, and we can heartily recommend WPI Renovation, for your project. A good relationship with Scott and his people, produced a good product for us.

Scott is courteous and professional and wonderful to work with. We had some issues with the finishing on the skylights and he sent his best guys to come and take care of it. There is no job too big or too small as he can literally take care of any renovations you require.

With a renovation costing us in the neighborhood of $100,000 we felt we had every right to set the bar high. We wanted a contractor who would rise to the challenge and deliver quality. We chose WPI based largely on the glowing reviews we read here on Homestars and also based on Scott’s web site which talks about providing a “stress free process” and “exceeding our customer’s expectations”.

Well, after watching Scott’s crews for what turned out to be a four month project, our opinion is that the quality of craftsmanship delivered by WPI should be considered mediocre at best. We found ourselves wondering, on a daily basis, how WPI could possibly deserve the reviews we read here. Maybe the projects being reviewed were small, not on the scale of ours… who knows.

At first we thought the poor quality was the result of a lack of communication with, and a lack of supervision of WPI’s work crews. There were a lot of annoying issues. Small things that required minimal effort to avoid, like removing and disposing of fixtures from our ensuite which were not part of the reno; not covering and protecting the cork floor we have in our basement before they started ripping things apart; stuffing debris and even garbage down our heating vents; not installing all the receptacles on our new backsplash at the same height; touching up our paint with a close, but no thanks, match; installing a new light switch box on an angle; sawing through our cork flooring by mistake in basement doorway.

But it got worse. Installing a pocket door too high off the floor; taking three tries before getting an interior door to close properly; running a gas powered saw in our basement without proper ventilation while cutting concrete for some new plumbing; not installing our new shower level so now the door swings open and soaks the floor; wanting to repair the damage to our cork floor in the basement with glue and wood filler; damage by his electrician to our brand new island (twice).

Then there were some serious issues. Planning to remove an interior wall without an engineer’s report; multiple violations of the building code requiring four electrical inspections before our basement made it through final inspection; cutting almost halfway through a floor joist while installing a new bathtub, also a building code violation; not getting a permit to install the new bathtub.

The attitude we experienced from WPI was “its good enough” and it nearly drove us insane. We found ourselves being forced to do our own quality control on a daily basis, providing constant feedback to Scott and enduring the contempt of WPI workers as a result. To us, it seemed like they were learning how to do everything for the first time.

We lost confidence in WPI and began seeking out our own suppliers mid-way through the renovation. We sought out our own granite installation company (shout out to Zen Living), hardwood flooring instalelrs, carpet company, tile installers to avoid dealing with WPI more than necessary.

Possibly the most annoying part of the entire experience was Scott’s steadfast refusal to admit any wrongdoing for anything. Of all the issues we had, and to be fair Scott fixed some of them (sort of, eventually), nothing it seemed was ever his fault. Never an apology for any mistakes that were made.

The only reason we didn’t score WPI lower is because they eventually delivered a product we consider mediocre at best. We were looking for a little better than mediocre. We felt the process was unnecessarily painful and extremely stressful. Had we known what we were getting into, we may have reconsidered the whole thing. We certainly would have went to the next potential contractor on our list.

We can’t really comment on his warranty or follow up work since it’s unlikely we will allow him back into our home, but we weren’t really interested in a warranty anyhow. We were interested in a contractor who could do things properly the first time.

My advice to you if you are considering Scott: expect to spend a lot of time and energy following up with Scott on your project and check some of these reviews to see what is really behind them. Ask Scott for Tim and Lisa’s email address and we will be happy to send you some pictures of his work. Maybe even have you over to see firsthand. (BTW it’s timlisarenoATyahooDOTcom).