Inline Hvac

Heating & Air Conditioning
Brampton ON L7A 0W4
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Reviews for Inline Hvac

Average customer rating:
6.4 10 (34 reviews)

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Tudor in St Catharines
Tudor in St Catharines
32 reviews Mississauga, ON
1/10

Duct cleaning

I purchased a WagJag voucher for a 15-register duct cleaning and a dryer vent cleaning, at least that is what the offer was for. When the two workers came to my house, after postponing me that day 3 times, thank God I had a day off, one went downstairs, once proceeded to count the registers, in which he included the returns. So from being at 15 registers per the offer, now I was over because of the returns. That's fine, no big deal. Then they called me downstairs and proceeded to tell me that without actually cleaning the furnace of builder's dust and the a/c unit, there was no point them cleaning my ducts because dust will be back. They will throw in rotor cleaning of the ducts, which, if you ask me should be included, otherwise what is duct cleaning? I'd like to know. Anyway, those two services were $400 plus tax above in beyond my $90 voucher and they would "throw in" the rotor duct cleaning. This is "switch and bait" at its best. Whether they were right or not, this isn't the way to do business. Basically, they get you to buy the voucher and then they come and tell you the service actually costs more. As opposed to me calling 10 companies from here to give me quotes for free to pick one that I want, they get their foot in the door and make you spend more, whether it's necessary or not. I also did not like their attitude and they charged me another $28 including tax for just coming to my door, even though late. I don't think companies like these should be in business and people should be wary of them and their business practice and tactics.

Approximate cost of services:
$90.00
2 of 2 people found this review helpful.
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Shane
Shane
2 reviews Toronto, ON
10/10

duct cleaning/furnace/vents/ac

Did my duct cleaning with this company, excellent service. The techs were informative and clearly demonstrated the procedure. They were very helpful to me, they cleaned everything from the furnace, ac, and vents, no dust was left cleaned very efficiently. For such a great service i even gave a gratuity, thanks again!

Approximate cost of services:
$550.00
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Ashley  in Mississauga
Ashley in Mississauga
1 review Toronto, ON
10/10

Furnace duct and ac cleaning

Vent cleaning along with furnace, ac cleaning was completed by these guys. I was shown the inspection of the furnace and ac, this was very helpful for me to actually see how much dust was in there, the techs informed me of the additional services and explained the procedure fully. They had good insights and were very knowledgeable. Would recommend and use them again.

Approximate cost of services:
$500.00
0 of 1 people found this review helpful.
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christine in Brampton
christine in Brampton
1 review Brampton, ON
10/10

Furnace, ac, duct cleaning

Excellent service. Friendly customer service and techs. I had this company service my home for duct cleaning, furnace and a/c cleaning, they cleaned it with care and shared some helpful tips for the future. Great work, couldn't be more happier.

Approximate cost of services:
$450.00
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Tommy in Kitchener
Tommy in Kitchener
1 review Halton Hills, ON
10/10

Duct Cleaning

This company and it's employees are very professional. On time, called ahead of time to advise they where on there way. Clean and careful. Dust is gone. Highly recommend them

Approximate cost of services:
$300.00
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Company Response

Thank you Tommy for taking the time to share your feedback! Your review is greatly appreciated, we are very happy to know you were satisfied with our service and our employees. Thank you once again for your positive feedback, if you require any other services in the future please do not hesitate to contact us.

Private User
Private User
Private User reviews North York, ON
10/10

Duct cleaning

purchased a wagjag voucher, I was iffy to buy the voucher but it was for a reasonable price and package once the appointment came and the guys that arrived were very polite, took their shoes off, showed gratitude. And as for my ducts they were cleaned precisely , i got the dryer vent cleaned, all 20 vents, furnace tray clean up, disinfectant spray, how can you go wrong with that?! anyways it was a pleasure meeting the young men and doing business with you guys!

Approximate cost of services:
$139.00
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Company Response

Thank you for positive feedback! Your review means a lot to us and it's the reason why we are a success. We are pleased to know that you were very happy with our service, our technicians, and our prices/packages. Thank you again for sharing your thoughts and it was a pleasure servicing your home, we hope to hear from you in the near future!

Bossman in Burlington
Bossman in Burlington
1 review Burlington, ON
0/10

Duct cleaning

I just had my ducts cleaned and am considering going to a hotel tonight because my babies eyes are red and they are crying. Our house is full of dust and residue that you left behind. You told me that you had to cut 1 hole in my ductwork but "not to worry we will reseal it after". I assumed, as I am not in the duct cleaning industry, that was normal and said yes. I now have 2 jagged edged holes the size of side plates in my ductwork that you lazily taped up. TAPE! How long will that last before my family is exposed with dust and debris? As I said I am not an expert however, when you said reseal I assumed it would be a professional job with sheet metal, and screws and sealant since you are "professionals". Side note(but in hind site an indication of your true customers satisfaction and health concerns) your guys asked if they should take their shoes off which of course I said yes. Only one did. The other tranced through my baby's room dragging who knows what in.

Approximate cost of services:
$100.00
1 of 1 people found this review helpful.
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Company Response

Hi There, It saddens us to know that you were not happy with our service and I would like to personally apologize to you for the inconvenience and frustration we have caused you. Please understand that every business has its own different and unique process and protocols, many of which include the same practice as ours. One of those procedures includes cutting an area located on top of the furnace to create an access point for us to connect our vacuum. Once that cut has been made we seal the opening with the original cut of plate and seal it with Aluminium Tape, as you can see from the picture you have taken. This is a normal procedure in order to clean your ducts and requires permission and acknowledgment from the home owner to under go the process in which you had agreed to proceed with. The aluminium tape is a specially designed tape that is commonly used in the HVAC field to seal any problematic areas in the duct or furnace. The aluminium tape is ideal for sealing hot and cold air ducts and has the durability to sustain the seal. I can assure you there is nothing to worry about and the cleaning was completed successfully, you may be experiencing dust residue from the furnace unit which may have a large amount of dust built up. As you can imagine to leave behind a large amount of built up dust and dirt in the furnace and A/C unit will result to a less efficient cleaning as well as excessive dust left over. Please understand that the furnace and A/C units are the main units that control the ventilation through out the home therefore it is very important that the maintenance of those units are regularly kept up to date with cleaning and tune-ups to ensure a more effective cleaning. There are many benefits of cleaning your furnace and A/C unit including a more healthier and breathable home, cleaner vents, the furnace and A/C will perform more powerfully and efficiently, etc. I also apologize on behalf of one of technicians who had walked in with their shoes, this is unusual and unacceptable behavior of our technicians and I can assure you that this matter has been dealt with. Our company has always treated our customers and their homes with diligence and respect, we only want the best for our customers. We appreciate your feedback and will be using your review as reference in our conduct in order to improve of practices. Thank you once again for sharing your thoughts and we hope this will clarify your concerns. Regards, Andrew.

Nalini in Markham
Nalini in Markham
1 review Toronto, ON
10/10

Duct Cleaning

I literally just had my ducts cleaned about an hour ago, and I couldnt be any happier with the service. My furnace was lagging and i didnt know it was because of the dust, so these guys explained the procedure and benefits of cleaning it, I'm so glad i had them cleaned, it's so much better now!! Great work, highly recommended.

Approximate cost of services:
$300.00
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Company Response

Hi Nalini, thank you for your positive feedback! We are very happy that you were pleased with our service and that you highly recommend us. Your review means a lot to us and it's the reason why we are a success. Thank you again for sharing your thoughts and we hope to hear from you in the near future!

fred rodriquez in Mississauga
fred rodriquez in Mississauga
1 review Mississauga, ON
10/10

Amazing Job!

Amazing job with the cleaning of my ducts and furnace. I was referred by a friend who got their ducts cleaned with these guys. They said great things about them and now I can definitely say the same. Wonderful work a job well done! Very impressed! I will spread my word about this

Approximate cost of services:
$300.00
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Company Response

Hello Fred, Thank you for your feedback! It's very satisfying to know you were referred by one of our valued customers and that you both we're happy and impressed with our service. Thank you for sharing your positive comments and we appreciate you spreading the word of our business. Thank you once again, your feedback means a lot to us!

Rachel Lall from Brampton
Rachel Lall from Brampton
3 reviews Brampton, ON
10/10

Great quality duct cleaning!

So happy with the results from cleaning my ducts. Superb thorough cleaning to all my 17 vents, dryer vent, and furnace. I didnt have one single problem with these people, they did an amazing job. Great attitude and were on time! Superb work my friends!

Approximate cost of services:
$300.00
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Company Response

Hi Rachel, thank you for your recent review. It's fantastic to know we have satisfied another customer. Thank you for acknowledging our service. Our success comes from customers just like you! Thank you once again.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Inline Hvac

Inline Home Services has more than 15 years of experience and knowledge within the HVAC field. Here at Inline Home Services we provide and deliver quality to your door! Our professional team consists of reliable and certified technicians, competent customer service representatives, and advanced technologies to improve the performances within ...
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